Experience

Mitra Informatika

• Indonesia
• Software Development
• 1 - 100 Employee

• Technical Support Staff

  • Aug 2023 - Present



PT Netciti Persada

• Indonesia
• Information Technology & Services
• 1 - 100 Employee

• Field Services Engineer

  • Mar 2022 - Nov 2022

  - Installing and troubleshoot Telecommunication or Electrical Device - Installing and activated tv cable, internet, IP - phone, and CCTV. - Visit and handle customer complain. - Analyze and resolve service error. - Installing and troubleshoot Telecommunication or Electrical Device - Installing and activated tv cable, internet, IP - phone, and CCTV. - Visit and handle customer complain. - Analyze and resolve service error.



Dinas Komunikasi dan Informatika Kota Surabaya

• Surabaya, Jawa Timur, Indonesia

• Information Technology Support Technician

  • Sep 2019 - Dec 2021

  - Survey location before installing device. - Planning dan preparing device that will be needed. - Installing and configuring device. - Daily device maintenance. - Survey location before installing device. - Planning dan preparing device that will be needed. - Installing and configuring device. - Daily device maintenance.



Pt. Metro Global Service

• Jawa Timur, Indonesia

• TI Engineer

  • Nov 2018 - Feb 2019

  - Learning about device's position. - Installing indoor device. - Configure and pointing device until work properly. - Handle and resolve trouble on device. - Learning about device's position. - Installing indoor device. - Configure and pointing device until work properly. - Handle and resolve trouble on device.