Pranab Acharya

Junior Software Developer at Quacklabs Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Cuttack, Odisha, India, IN
Languages
  • English Professional working proficiency
  • Hindi Full professional proficiency
  • Odia Native or bilingual proficiency

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Credentials

  • Java
    HackerRank
    May, 2023
    - Oct, 2024
  • MongoDB Essential Training
    LinkedIn
    May, 2023
    - Oct, 2024
  • Become a Full-Stack Web Developer
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • SQL Essential Training
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • CSS Essential Training
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Explore a Career in Front-End Web Development
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Git Essential Training: The Basics
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • HTML Essential Training
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • React.js Essential Training
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • JavaScript Essential Training
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • JavaScript Algorithms and Data Structures
    freeCodeCamp
    Apr, 2021
    - Oct, 2024
  • PHP Course
    SoloLearn
    Apr, 2021
    - Oct, 2024
  • JavaScript (Intermediate)
    HackerRank

Experience

  • Quacklabs Technologies
    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Software Developer
      • Jun 2023 - Present
  • NexGet Technocom Pvt Ltd.
    • Technical Support Executive
      • Oct 2018 - Dec 2019

      User administration (setup and maintaining account) Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure User administration (setup and maintaining account) Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure

  • Tech Mahindra
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Support Specialist
      • Aug 2016 - Sep 2018

      Maintain various types of reports and dashboards on day to day basis . Coordinate with Team leaders and Managers for the smooth running of operation activity . Maintain SLA as per client requirement . Resolve Customer queries and complains within the time . Maintain C-sat target as per client . Understand customer issue and resolve the same via Calls, Email & IM . Maintain various types of reports and dashboards on day to day basis . Coordinate with Team leaders and Managers for the smooth running of operation activity . Maintain SLA as per client requirement . Resolve Customer queries and complains within the time . Maintain C-sat target as per client . Understand customer issue and resolve the same via Calls, Email & IM .

Education

  • Computer Application Centre, Link Road, Arunodaya Market, Cuttack
    Bachelor of Science, Information Technology and Management
    2020 - 2023
  • Sri Aurobindo Institute Of Higher Studies & Research
    12th, PCM&IT
    2010 - 2012

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