Experience

TopSource

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Quality Assurance Medical Summary

  • Sep 2020 - Present

  I check quality of medical briefs prepared by medical writers using records provided by law firm to help attorneys to present their client cases in law for patient’s disability benefits I check quality of medical briefs prepared by medical writers using records provided by law firm to help attorneys to present their client cases in law for patient’s disability benefits



VMG BPO

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Medical Writer

  • Mar 2018 - Aug 2020

  Prepared medical summarization reports for attorneys using documents provided by law firm. The reports is being used by attorneys to present their cases in court for patient’s disability benefits. In August company has stopped working for their client’s and all employees has been retained by Top Source Support Services Pvt. Ltd Prepared medical summarization reports for attorneys using documents provided by law firm. The reports is being used by attorneys to present their cases in court for patient’s disability benefits. In August company has stopped working for their client’s and all employees has been retained by Top Source Support Services Pvt. Ltd



EXL

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Quality Audit Reviewer

  • Jan 2017 - Mar 2018

  I do work as Physical quality reviewer. Physical audit of business is done by physical auditor under insurance. I have to check whether audit is conducted as per standard operating procedures and under state rules of particular business. This is completely a US client process and is a part of Property and Casualty in insurance business. I do work as Physical quality reviewer. Physical audit of business is done by physical auditor under insurance. I have to check whether audit is conducted as per standard operating procedures and under state rules of particular business. This is completely a US client process and is a part of Property and Casualty in insurance business.

• Medical Tagger

  • Sep 2014 - Apr 2016


Apollo Munich Health Insurance Co Ltd

• Senior Operation Executive

  • Feb 2009 - Feb 2014

  Responsibility Handled Operations Incharge of Operations Activities of Bhikaji Cama Place Handled Branch operation Activities. Responsible for issuances of Application .Coordinate with Team and ensure timely closure of branch activities. Handle Walkin Agents and Customers at branch process Customer Request at Branch regarding correction in Policy, Member Addition Etc Handle Day to Day Financial and admin Activities at Branch. Follow Up Regarding Pre Policy Check Up and Arrange Appointment Of Medical regarding Pre Policy Check Look Into Add Info Correspondence, Refund cheques of customer and Medical Reports Dispatch. And Processing of Responses recd from Sales and Customer Handle Outward Courier of Operations that includes Physical files and other documents of branch and Co-ordinate with branches for follow-ups for cases pending at branch. Show less



ICICI Prudential Life Insurance Co Ltd

• Operations Executive

  • Sep 2005 - Sep 2006

  Handles Branch Underwriting and other backend activities related to Processing of Application Follow up with Sales to resolve pendency in the application Ensure Distribution Operations which include Opening and Processing of Agent Recruitment, Agent Codes and other Agent related Activites. Handled Financial Activities under Operations include Reconciliation of Cash and Cheques and Banking activities include maintenance of documents like Bank Statement cheque bounce instrument and dispatch of cheque bounce letter to customers Etc. Ensure Proper Dispatch of Operation documents like proposal form to medical hub. Dispatch of archival of files from branch to HO and Dispatch of Customer Correspondence and maintenance of POD from courier to ensure delivery of documents at Branch 3.Company Show less