Experience

GUS Global Services India Pvt. Ltd.

• India
• Education Administration Programs
• 200 - 300 Employee

• Administration

  • Mar 2021 - Present

  Travel Management for the employees. Arrange flight ticket & hotel booking & cab booking ext, for employees. Manage travel reports of the employees. Manage travel billing. Travel Management for the employees. Arrange flight ticket & hotel booking & cab booking ext, for employees. Manage travel reports of the employees. Manage travel billing.



iEnergizer

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Agent

  • May 2018 - Apr 2020

  Managing incoming calls, chat, and corporate client service inquiries. Handle Post-sale and pre-sale queries. Create PNR on Amadeus & Galileo, rescheduling of booking, cancel the booking and initiate a refund ext. Managing incoming calls, chat, and corporate client service inquiries. Handle Post-sale and pre-sale queries. Create PNR on Amadeus & Galileo, rescheduling of booking, cancel the booking and initiate a refund ext.



Celebi Ground Handling Delhi Pvt. Ltd.

• Passenger Service Agent

  • Nov 2016 - Apr 2018

  Greet to Passenger. Checking to the passenger and give the Boarding Pass. Baggage handling to the passenger. Solve the queries of the Passenger. The entire passenger to board the Aircraft. Collect all the Departure and Arrival documents. Greet to Passenger. Checking to the passenger and give the Boarding Pass. Baggage handling to the passenger. Solve the queries of the Passenger. The entire passenger to board the Aircraft. Collect all the Departure and Arrival documents.