Experience

Madurai Kamarajar University

• India
• 1 - 100 Employee

• Tourism Teacher

  • Jul 2015 - Present

• Teaching Faculty

  • Jul 2015 - Sep 2023

  Dr.C.M.Prakash, Assistant Professor/Faculty, Madurai Kamaraj University, (Present)Looking for Job in a Australia. I Have the Right to Work in Australia.Kindly please call me or mail me. I would like to attend the interview directly by ONLINE MODE. After Job Confirmation, I would like to Join any Organization in Australia. After confirmation kindly send me an Appointment letter, please.ThanksRegardsDr.C.M.Prakash, Assistant Professor/Faculty,Mobile Whatsapp:+91 8695263517 Show less



Madurai Kamaraj University, Madurai, India

• Education Management
• 1 - 100 Employee

• Teacher

  • Jul 2015 - Sep 2023

  The Lecturer is responsible for applying his/her expertise in planning, developing, and delivering courses/programs that will ensure students have the opportunities to learn and reach their academic goals. The Lecturer is also expected to participate in departmental meetings and activities, and support the general development of students at the University, Provide orientation for students. Lesson plans and course outlines as necessary. Use appropriate motivational teaching methods such as lectures, group work, projects; and a variety of teaching tools such as slides, a/v equipment, and Videos. Develop and administer relevant instruments to evaluate student learning such as assignments, tests, quizzes, and exams. Enter student marks and attendance data in University records. Regularly, participate in curriculum review and updates. Discuss all curriculum concerns and revisions with the Education Coordinator. Participate in faculty meetings and University activities. Refer students to the Education Coordinator to address specific student learning or personal issues. To play a key role in developing the range of academic activities within the Tourism, Hospitality, and Events team, including Teaching and Learning, Research, Quality Assurance and Enhancement, Student Recruitment, Programme Leadership, and Module Leadership, To provide support to colleagues and resolve problems affecting the delivery of academic programs and/or projects within own areas of responsibility and by regulations, procedures, and good practice. Make decisions regarding the operational and strategic aspects of my educational program, contribute pro-actively to decision-making within the Academic Area and possibly Faculty and University. Identify and respond to opportunities for the strategic development of new courses, projects, income generation, or other appropriate activities. • Contribute to quality assurance and take the lead in quality enhancement processes. Show less



City Extra Pty Ltd

• Australia

• Kitchen Hand/Customer service

  • Jan 2013 - Jul 2013

  Looking for a Job in Australia 'Education is the most powerful weapon which you can use to change the world. Dr.C.M.Prakash, Assistant Professor/Faculty, Presently Working as a Teaching Faculty at Madurai Kamaraj University. I am working at Madurai Kamaraj University, Presently Teaching students MBA in Tourism and Hotel Management in all subjects including all Management The Lecturer is also expected to participate in departmental meetings and activities, and support the general development of students at the University, Provide orientation for students. Lesson plans and course outlines as necessary. Use appropriate motivational teaching methods such as lectures, group work, projects; and a variety of teaching tools such as slides, a/v equipment, and Videos. Develop and administer relevant instruments to evaluate student learning such as assignments, tests, quizzes, and exams. Enter student marks and attendance data in University records. To play a key role in developing the range of academic activities within the Tourism, Hospitality, and Events team, including Teaching and Learning, Research, Quality Assurance and Enhancement, Student Recruitment, Programme Leadership, and Module Leadership, Make decisions regarding the operational and strategic aspects of my educational program, contribute pro-actively to decision-making within the Academic Area and possibly Faculty and University. Identify and respond to opportunities for the strategic development of new courses, projects, income generation, or other appropriate activities. • Contribute to quality assurance and take the lead in quality enhancement processes. Skills: Office Equipment Operation · Sensitive Information · Enquiries · Receptionist, Customer Service, Customer Service Representative, Tourism Teacher, Office Administration Skills, Typing Skills, Keyboards skills, Keyboard speed skills, Computer skills, MS Office Skills etc. Show less



RADESHAR PROPERTY LTD

• Australia

• Customer Service Officer

  • Mar 2012 - Oct 2012

  Communication skills - a customer service officer's main skill lies in their ability to communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations. Customer service - the most successful customer service officers already have experience in the field. However, those with no formal experience should still be skilled at helping people efficiently. Conflict management - Customers often only call a company if they're frustrated or experiencing a problem with a product or service, so customer service officers are skilled at de-escalation and conflict management.Record management - customer service officers are skilled at managing customer records, which includes remembering the details of the interaction and any questions that require follow-up.Patience - customer service officers exhibit a high level of patience, especially since they often work with customers who are difficult to help. Customer service officers should be familiar with the following tools: Commercial phone systems Customer relationship management software (ProsperWorks, Pipedrive, Salesforce)Microsoft Office Suite (Word, Outlook, PowerPoint) Show less



Sky Link Multi Media Private Limited

• India
• Consumer Services

• Customer Service Officer

  • Apr 2011 - Feb 2012

  Communication skills - a customer service officer's main skill lies in their ability to communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations. Customer service - the most successful customer service officers already have experience in the field. However, those with no formal experience should still be skilled at helping people efficiently. Conflict management - Customers often only call a company if they're frustrated or experiencing a problem with a product or service, so customer service officers are skilled at de-escalation and conflict management.Record management - Customer service officers are skilled at managing customer records, which includes remembering the details of the interaction and any questions that require follow-up.Patience - customer service officers exhibit a high level of patience, especially since they often work with customers who are difficult to help. Customer service officers should be familiar with the following tools: Commercial phone systems Customer relationship management software (ProsperWorks, Pipedrive, Salesforce)Microsoft Office Suite (Word, Outlook, PowerPoint) Show less



SKY LINK MULTIMEDIA PVT LTD

• Chennai, Tamil Nadu, India

• Sky Link Multimedia Pvt Ltd

  • Apr 2010 - Aug 2010

  Communication skills - a customer service officer's main skill lies in their ability to communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations. Customer service - the most successful customer service officers already have experience in the field. However, those with no formal experience should still be skilled at helping people efficiently. Conflict management - Customers often only call a company if they're frustrated or experiencing a problem with a product or service, so customer service officers are skilled at de-escalation and conflict management.Record management - Customer service officers are skilled at managing customer records, which includes remembering the details of the interaction and any questions that require follow-up.Patience - customer service officers exhibit a high level of patience, especially since they often work with customers who are difficult to help. Customer service officers should be familiar with the following tools: Commercial phone systems Customer relationship management software (ProsperWorks, Pipedrive, Salesforce) and Microsoft Office Suite (Word, Outlook, PowerPoint). Show less



SKY LINK MULTIMEDIA PVT LTD

• Chennai, Tamil Nadu, India

• Customer Service Officer

  • Jul 2007 - May 2008

  Dr.C.M.Prakash, Assistant Professor/Faculty, Madurai Kamaraj University, (Present) Looking for Job in a Australia. I Have the Right to Work in Australia. Kindly please call me or mail me. I would like to attend the interview directly by ONLINE MODE. After Job Confirmation, I would like to Join any Organization in Australia. After confirmation kindly send me an Appointment letter, please. Thanks Regards Dr.C.M.Prakash, Assistant Professor/Faculty, Mobile Whatsapp:+91 8695263517 Communication skills - a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations.Customer service - the most successful customer service officers already have experience in the field. However, those with no formal experience should still be skilled at helping people efficiently.Conflict management - customers often only call a company if they're frustrated or experiencing a problem with a product or service, so customer service officers are skilled at de-escalation and conflict management.Record management - customer service officers are skilled at managing customer records, which includes remembering the details of the interaction and any questions that require follow up.Patience - customer service officers exhibit a high level of patience, especially since they often work with customers who are difficult to help. Customer service officers should be familiar with the following tools:,Commercial phone systems customer relationship management software (ProsperWorks, Pipedrive, Salesforce)Microsoft Office Suite (Word, Outlook, PowerPoint) Show less



Rydges World Square Sydney

• Australia
• Hospitality
• 1 - 100 Employee

• Kitchen Hand/Customer Service

  • Sep 2004 - Jun 2007

  Kitchen Hand duty is assisting cooks or chefs within a working kitchen. Wash peel and prepare foodstuffs and help to prepare simple dishes. Wash and clean utensils, dishes, and benches that are used in the kitchen. and may also sort and store foodstuff, dispose of rubbish, organize the laundering of linen, and clean various food preparation equipment and floors. The primary duty of a Kitchen Hand is to ensure the kitchen and service areas are clean and working efficiently to deliver excellent service to diners. Some of their main duties and responsibilities include: Washing, disinfecting, and polishing dishware based on company procedures. Knowledge of dining room setup Solid understanding of food handling, sanitation, and prevention of food-borne illnesses Ability to work well with their hands Excellent hand-eye coordination Physical strength and the ability to lift heavy loads Excellent verbal and written communication skills Show less