Vice President Of Business Development

• May 2019 - Present

Head of CSR

• Sep 2018 - Apr 2019

Defining and executing programs aligned with IBS' CSR policy Defining and executing programs aligned with IBS' CSR policy

Implementation Manager

• Mar 2017 - Aug 2018

Implementation manager for UK division of leading luxury tour operator. Responsible for:- Overall Implementation Project Plan- Coordination and Prioritisation of Tasks- Management of Timelines for Delivery- Liaising with Offshore Delivery Organisation- Providing Status Updates to Executive Management Implementation manager for UK division of leading luxury tour operator. Responsible for:- Overall Implementation Project Plan- Coordination and Prioritisation of Tasks- Management of Timelines for Delivery- Liaising with Offshore Delivery Organisation- Providing Status Updates to Executive Management

Senior Business Consultant

• Oct 2011 - Feb 2017

Worked in the Line of Business function. - Bid Management- High Level Solution Conceptualisation - Pricing- Support to LoB Business Planning- P&L Management for New Deals- Support to Domain Linked Services pursuitsAchievements include anchoring multi-million services contract with East Asia's premier Star Alliance Carrier.

Consultant

• Apr 2009 - Sep 2011

Key activities in Presales & Product development:- Product Demonstration- Building Solution Value Proposition- Event Management- Drafting and Enforcing Sales Policies and Processes- Building Proposals- Closing Commercial Contracts- Competition Benchmarking- Industry AnalysisMajor achievements include multi-million dollar new customer acquisitions for IBS' PSS solution across different geographies, on a SaaS model.

Associate Consultant

• Jun 2007 - Mar 2009

In the area of product development, activities included:- management of a team of 6 Business Analysts across different modules including booking, schedules and inventory, fares and pricing, and departure control for a specific product stream focused on Low Cost airlines- contributed to the definition of scope and performed extensive requirement analysis - prepared Business Requirement Documents and used tools to manage, analyze, and convert business requirements into functional specifications- participated regularly in walk-through and review meetings with Project Manager, QA Engineers and Development team- identify, research, investigate, analyze, define opportunities for process improvement, document processes and initiate efforts to make improvements, in the project - aided the management in developing & executing various internal communication programs aimed at increasing the domain awareness levels of other employees and sustain motivation levels In the area of pre-sales support, activities included:- assessment of marketing opportunities and target market, along with intelligence gathering on customers and competitors

Senior Business Analyst

• Apr 2006 - Mar 2007

Worked onsite in Australia, with a leading airline in the region, as part of the implementation team supporting User Acceptance Testing for Booking ModuleKey activities undertaken, while in Trivandrum, in this role included:- analysis of the business processes from the customers and suggesting business process improvements- demonstrating and presenting the business solutions to the client- supporting the post sales activities such as training, and implementation activities- conducting training and workshops for the sales force- supporting pre-sales activities such as preparing responses to RFIs/ RFPs, conducting product demos, user workshops, etc- coordinating the preparation of user manuals and training materials

Business Analyst

• Dec 2004 - Mar 2006

Inducted into IBS as Business Analyst, in IBS' Passenger Services System Development Unit.Worked in the Booking & Fares area.Key activities included:- analysis of user requirements, performing detailed impact analysis and generating/ helping the team in generating system requirements documents- responsible for quality and completeness of System Use Cases/ BRDs and other requirements-related documents of the system- supporting the project team in developing and implementing the solution- coordinating the creation and review of functional test cases- testing the functionality to assess the quality of deliverable at periodic intervals

Marketing Communications Specialist

• Jun 2004 - Nov 2004

Key Responsibilities: Communication Planning, Lead Generation, Advertisement, Public Relations, Website Content Support, Trade-shows & Event Management, And Internal Communications • Developed integrated marketing plans for the region• Refined communications programs and deliverables to drive awareness and leads • Tracked, reviewed, and reported campaign lead goals and metrics • Studied lead volume/quality • Analyzed effectiveness to optimize future activities • Evangelized and syndicate successes across customers• Collaborated with other internal teams to refine and execute campaign strategies • Evangelized products and marcom strategies internally • Planned & executed communication of key messages through Public Relations, Advertising, Database Marketing & Website• Established first level interactions with target audience

Senior Account Executive

• Jun 2002 - May 2004

Joined as an Account Executive. Promoted to Senior Account Executive. Responsible for reaching out to key client influencers, developing engaging media pitches and running PR campaigns. Accounts handled includes Intel, HP, Computer Associates, and NetAppKey activities included:• liaising on a regular basis with clients and the media• relationship building and networking with colleagues, clients and the media• monitoring the media, including newspapers, magazines, journals, broadcasts, and newswires, social for opportunities for clients• working as part of an account team to develop client proposals and implement the PR activity• preparing regular client reports and attending client meetings• researching, writing and distributing press releases to targeted media• promoting news stories and features to the media• collating, analyzing and evaluating media coverage• event management, including press conferences and promotional events• attending and promoting clients to the media• assisting with the production of client publications, such as in-house magazines• undertaking research for new business proposals and presenting to potential new clients

MBA Summer Intern

• Apr 2001 - Jun 2001

Summer Internship Project: Analysis of Tractor and Two Wheeler Industry in IndiaKey Responsibilities: Primary & Secondary Research• Primary & Secondary research of Automotive Sector in India• Data collation and analysis using global electronic databases (Bloomberg, OneSource, Factiva)• Work with consultants and fellow researchers to understand, disaggregate, and prioritise information needs• Communicate the end products (e.g., frameworks, PowerPoint charts, summaries, fact packs, excel spreadsheets) to the teams in a clear and synthesized manner