Experience

• 

  Business Experts Gulf- Microsoft Solutions Partner

  • United Arab Emirates

  • Project coordinator

    • Nov 2023 - Present
    • United Arab Emirates

• 

  Al Barakah Holding

  • Abu Dhabi, United Arab Emirates

  • Information Technology Administrator

    • May 2020 - Dec 2023
    • Abu Dhabi, United Arab Emirates

    Planning, Execution & Monitor and Control and assist the Project teams in effective Project Co-ordination. Represent the IT team and take inputs to align the processes and procedures for the ongoing projects. Monitor and Triage all Incident and Problem tickets and co-ordinate with appropriate Functions and drive timely resolution. Taking control of Major Incidents and assuring timely resolution as per SLA by assigning and working with On Call engineers Daily & weekly status reports generation and representing to management with suggestions to improve the performance of the team. Analyzing, collecting information on the tools or gadgets required for project team & raising the job orders and payment certificates with budget approvals.

• 

  baniyas co-op

  • Mussafah, Abu Dhabi, United Arab Emirates

  • Project Coordinator

    • Jul 2019 - Oct 2019
    • Mussafah, Abu Dhabi, United Arab Emirates

    Involved in high level Planning, Execution and Monitoring & Control to closure of Project Phases. Liaised between multiple stake holders to identify the requirements and documented the same and cascaded with Vendors/Developers. End-to-End testing of features released in QA environment, document the same and get the QA sign off from Key Stake holders. Created Training Decks with work flows and product features and conducting Demos and Training with the end users as part of Go Live.

• 

  GalaxE.Solutions

  • India

  • Developer

    • Jan 2018 - Jun 2019
    • India

    Worked in Project Management Tools and applications. Setting up Project Schedules and new projects in Microsoft Project Server 2016 based on the request, Extracting and preparing Decks using Project and Portfolio Dashboard Reports and Health Check Reports.

• 

  Canbank Computer Services Limited

  • Software Engineer

    • Jun 2015 - Jan 2018

    Testing and execution of Test cases & Scenarios for web application in banking domain.Writing test cases, executing them, recording test result, pre testing defect, providing response.Various testing like Ad Hoc Testing, Functional testing, System testing comprising on app features, Acceptance Testing, Testing database using SQL and well versed in different testing techniques, methodologies and clear Documentation.Provide support to end users on applications.

• 

  SenSoph Solutions Pvt Ltd

  • Software Engineer

    • Jun 2014 - Oct 2014

• 

  DIYA SYSTEMS (MANGALORE) PRIVATE LIMITED

  • Project Coordinator

    • Sep 2013 - May 2014

    Coordinating, Planning and Organizing, Presentation, Communication and Team Coordination.Interacting with international clients from U.S for requirement analysis and project discussion.