Prajana Basnet
Manager at Mary Brown's Chicken- Claim this Profile
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Bio
Credentials
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Financial Markets
Yale UniversityAug, 2020- Oct, 2024
Experience
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Mary Brown's Chicken
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Canada
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Food and Beverage Services
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1 - 100 Employee
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Manager
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Oct 2022 - Present
Oversaw daily operations of a high-volume restaurant, ensuring smooth functioning and exceptional customer service.Managed a team of 20 employees, providing training, guidance, and performance evaluations to maintain a motivated and efficient staff.Developed and implemented strategies to optimize revenue generation and sales, achieving performance objectives consistently.Utilized provided tools to identify and promote opportunities with customers, deepening relationships and enhancing service experiences.Successfully managed the opening and operations of two newly established stores, overseeing all aspects of management from inception to full operation.Collaborated with the corporate office to provide feedback on store operations, sales trends, and customer feedback, contributing to the enhancement of overall business strategies. Show less
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Supervisor
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Apr 2021 - Oct 2022
Conducted staff training sessions to enhance product knowledge, service standards, and customer engagement.Monitored inventory levels, conducted regular inventory counts, and coordinated with suppliers to maintain adequate stock.Implemented and enforced health and safety procedures to ensure a safe work environment for both staff and customers.Resolved customer inquiries and complaints promptly, ensuring a positive dining experience.Collaborated with the management team to develop and implement strategies to improve customer satisfaction and increase revenue.Prepared shift schedules, ensuring optimal staffing levels to meet customer demands and maintain service standards.Assisted in financial management tasks, such as monitoring sales figures, tracking expenses, and assisting with budgeting. Show less
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Citizen Investment Trust
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Financial Services
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1 - 100 Employee
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Insurance Analyst
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Sep 2019 - Nov 2019
Assisted investment analysts and portfolio managers in conducting market research and analyzing investment opportunities. • Contributed to portfolio monitoring and performance analysis by reviewing financial statements and key performance indicators. Assisted investment analysts and portfolio managers in conducting market research and analyzing investment opportunities. • Contributed to portfolio monitoring and performance analysis by reviewing financial statements and key performance indicators.
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Education
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2021 - 2022
Fanshawe College
Postgraduate Degree, Business management -
2015 - 2019
Nepal Commerce Campus
Bachelor's degree, Business Management
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