Prajakta Joshi
Associate Consultant at CitySoft- Claim this Profile
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Bio
Bonnie Breaking the Bamboo Ceiling
It was a pleasure mentoring Prajakta throughout the Live Projects - Business Consulting Program. I'm pleased to see her thrive and grow within such an intensive delivery timeframe. Prajakta has played her own strengths throughout the project, and demonstrated responsibilities as the Team Leader. She is capable to gather the team and facilitate communications, as well as identify the challenges and overcome them collectively as a team. I'd definitely recommend Prajakta to roles that would allow her to further develop her knowledge in IT management, Business Intelligence and System Analysis.
Nidhi B
It was a pleasure of working with Prajakta. She is a proactive, quick learner, result-oriented, responsible, and technically sound employee and she is always ready to put all her energy and time to get the job done. She is a great team player and a good friend
Bonnie Breaking the Bamboo Ceiling
It was a pleasure mentoring Prajakta throughout the Live Projects - Business Consulting Program. I'm pleased to see her thrive and grow within such an intensive delivery timeframe. Prajakta has played her own strengths throughout the project, and demonstrated responsibilities as the Team Leader. She is capable to gather the team and facilitate communications, as well as identify the challenges and overcome them collectively as a team. I'd definitely recommend Prajakta to roles that would allow her to further develop her knowledge in IT management, Business Intelligence and System Analysis.
Nidhi B
It was a pleasure of working with Prajakta. She is a proactive, quick learner, result-oriented, responsible, and technically sound employee and she is always ready to put all her energy and time to get the job done. She is a great team player and a good friend
Bonnie Breaking the Bamboo Ceiling
It was a pleasure mentoring Prajakta throughout the Live Projects - Business Consulting Program. I'm pleased to see her thrive and grow within such an intensive delivery timeframe. Prajakta has played her own strengths throughout the project, and demonstrated responsibilities as the Team Leader. She is capable to gather the team and facilitate communications, as well as identify the challenges and overcome them collectively as a team. I'd definitely recommend Prajakta to roles that would allow her to further develop her knowledge in IT management, Business Intelligence and System Analysis.
Nidhi B
It was a pleasure of working with Prajakta. She is a proactive, quick learner, result-oriented, responsible, and technically sound employee and she is always ready to put all her energy and time to get the job done. She is a great team player and a good friend
Bonnie Breaking the Bamboo Ceiling
It was a pleasure mentoring Prajakta throughout the Live Projects - Business Consulting Program. I'm pleased to see her thrive and grow within such an intensive delivery timeframe. Prajakta has played her own strengths throughout the project, and demonstrated responsibilities as the Team Leader. She is capable to gather the team and facilitate communications, as well as identify the challenges and overcome them collectively as a team. I'd definitely recommend Prajakta to roles that would allow her to further develop her knowledge in IT management, Business Intelligence and System Analysis.
Nidhi B
It was a pleasure of working with Prajakta. She is a proactive, quick learner, result-oriented, responsible, and technically sound employee and she is always ready to put all her energy and time to get the job done. She is a great team player and a good friend
Credentials
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Business Analyst Fundamentals
UdemyAug, 2023- Nov, 2024 -
Business Analysis Foundations
LinkedInJul, 2023- Nov, 2024 -
Pega Certified System Architect 7.2v
PegasystemsFeb, 2018- Nov, 2024
Experience
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CitySoft
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Australia
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Information Technology & Services
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1 - 100 Employee
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Associate Consultant
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Aug 2021 - Present
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Monash University
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Australia
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Higher Education
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700 & Above Employee
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Business Analyst
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Feb 2021 - Jul 2021
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Meg Languages
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United States
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E-Learning Providers
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1 - 100 Employee
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Live Projects Business Consultant
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Jul 2020 - Jul 2020
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Helloworld Travel Limited
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Australia
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Travel Arrangements
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400 - 500 Employee
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Travel Consultant
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Jul 2019 - Jun 2020
• Advised clients about options for travel in accordance with stated objectives. • Increased business by 25 % through leveraging excellent customer service and sales negotiation skills to upsell products. • Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary and other last-minute problems. • Advised clients about options for travel in accordance with stated objectives. • Increased business by 25 % through leveraging excellent customer service and sales negotiation skills to upsell products. • Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary and other last-minute problems.
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Junior Business Analyst
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Nov 2018 - Jun 2019
• To develop a tool that supports four processes: product management, order management, revenue management, and customer management. • Provided assistance with the development of standard operating procedures to formalize processes and standards and analysis of IT business and information environment, activities and events.•Participated in the development of solutions to a variety of tasks moderate in scope and complexity.• Built a website on Share Point, which helped in maintaining the project documentation and information about the team. • Delivered and managed Cross-functional Sessions at Vodafone Shared Services (VSSI). • Evaluated processes and systems improvement recommendations to help develop best practices for BPM development. • Worked with the IT Manager in process improvement initiatives as directed by the service. • Performed triage on issues to identify the root cause and provide the solution. Show less
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Graduate Engineering Trainee
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Jul 2017 - Oct 2018
•Worked in a team to develop a proof of concept (POC) on the Pega platform with self-training.•Started to prepare for Certified System Architect(CSA). • Worked on application development of an internal project on Pega.• Worked in various phases of development including client communication, implementation, testing.• Worked with the delivery manager in setting Jira and Confluence for the project.
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Education
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2019 - 2021
Monash University
Master in Business Information Systems, Information Technology -
2012 - 2017
SINHGAD INSTITUTE OF TECHNOLOGY,LONAVLA
Bachelor of Engineering Computer Science -
2001 - 2010
Auxilium Convent High School - India
High School Degree
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