Pragnya Neppalli sri sai

Sales Support Specialist at Hospitality Academy
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Support Specialist
      • Jun 2023 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • Rooms Division Trainee
      • Feb 2022 - Feb 2023

      - Learning and mastering excellent guest service and communication skills, with an ability to handle difficult customer situations. - Undergoing Operational training focusing on developing supervisory skills and delivering front desk responsibilities. - Developed customer negotiation skills by upselling rooms to targeted customers, attracting them on specialized packages and amenities. - Learning and mastering excellent guest service and communication skills, with an ability to handle difficult customer situations. - Undergoing Operational training focusing on developing supervisory skills and delivering front desk responsibilities. - Developed customer negotiation skills by upselling rooms to targeted customers, attracting them on specialized packages and amenities.

    • Switzerland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Assistance- Maître d’hôtel
      • May 2019 - Nov 2019

       Assistance- Maître d’hôtel  Managing the conventional orders for room service and on the spot orders for the guests having breakfast at the restaurant; approx. 60-70 guests.  Responsible to manage the orders for room service during lunch and dinner for approx. 70-80 guests.  Given the responsibility as a leader to train my colleague (new joiner) and make her familiar to as how the work is done.  Cleaning cutlery and dishes away time to time.  Preparing tables for the guest. Show less

    • Switzerland
    • Education Administration Programs
    • 1 - 100 Employee
    • Food And Beverage Intern
      • Nov 2018 - May 2019

       Table d/hôtel and à la carte service  Service minded place, hygiene rules and station closure  Guest service techniques and team work  Table d/hôtel and à la carte service  Service minded place, hygiene rules and station closure  Guest service techniques and team work

    • India
    • Hospitality
    • 500 - 600 Employee
    • Human Resources Talent Acquisition Intern
      • Jun 2018 - Aug 2018

       Direct and co-ordinate administration functions  Recruitment and selection of candidates  Training and development  Direct and co-ordinate administration functions  Recruitment and selection of candidates  Training and development

Education

  • Robert Gordon University
    Bachelor's degree, global business management
    2019 - 2020
  • BHMS Business & Hotel Management School
    Higher Diploma, Hotel and hospitality management
    2018 - 2019
  • Management Development Institute of Singapore
    International Foundation Diploma, Tourism Travel and Hospitality Management
    2017 - 2018

Community

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