Pragnya Neppalli sri sai
Sales Support Specialist at Hospitality Academy- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Hospitality Academy
-
United States
-
Hospitality
-
1 - 100 Employee
-
Sales Support Specialist
-
Jun 2023 - Present
-
-
-
Gaylord Hotels
-
United States
-
Hospitality
-
700 & Above Employee
-
Rooms Division Trainee
-
Feb 2022 - Feb 2023
- Learning and mastering excellent guest service and communication skills, with an ability to handle difficult customer situations. - Undergoing Operational training focusing on developing supervisory skills and delivering front desk responsibilities. - Developed customer negotiation skills by upselling rooms to targeted customers, attracting them on specialized packages and amenities. - Learning and mastering excellent guest service and communication skills, with an ability to handle difficult customer situations. - Undergoing Operational training focusing on developing supervisory skills and delivering front desk responsibilities. - Developed customer negotiation skills by upselling rooms to targeted customers, attracting them on specialized packages and amenities.
-
-
-
Klinik Schloss Mammern
-
Switzerland
-
Hospitals and Health Care
-
1 - 100 Employee
-
Assistance- Maître d’hôtel
-
May 2019 - Nov 2019
Assistance- Maître d’hôtel Managing the conventional orders for room service and on the spot orders for the guests having breakfast at the restaurant; approx. 60-70 guests. Responsible to manage the orders for room service during lunch and dinner for approx. 70-80 guests. Given the responsibility as a leader to train my colleague (new joiner) and make her familiar to as how the work is done. Cleaning cutlery and dishes away time to time. Preparing tables for the guest. Show less
-
-
-
BHMS Business & Hotel Management School
-
Switzerland
-
Education Administration Programs
-
1 - 100 Employee
-
Food And Beverage Intern
-
Nov 2018 - May 2019
Table d/hôtel and à la carte service Service minded place, hygiene rules and station closure Guest service techniques and team work Table d/hôtel and à la carte service Service minded place, hygiene rules and station closure Guest service techniques and team work
-
-
-
Vivanta by Taj
-
India
-
Hospitality
-
500 - 600 Employee
-
Human Resources Talent Acquisition Intern
-
Jun 2018 - Aug 2018
Direct and co-ordinate administration functions Recruitment and selection of candidates Training and development Direct and co-ordinate administration functions Recruitment and selection of candidates Training and development
-
-
Education
-
Robert Gordon University
Bachelor's degree, global business management -
BHMS Business & Hotel Management School
Higher Diploma, Hotel and hospitality management -
Management Development Institute of Singapore
International Foundation Diploma, Tourism Travel and Hospitality Management