Pragadesh Krishnan

Senior Software Development Engineer - II at FourKites, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Erode, Tamil Nadu, India, IN
Languages
  • English Professional working proficiency
  • Tamil Native or bilingual proficiency

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Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • Senior Software Development Engineer - II
      • Mar 2022 - Present

    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Co-Founder
      • Oct 2019 - Dec 2021

      Development Team - Technical Lead (Sep ‘20 to Sep ‘21) * Started my contribution through writing various scripts for process automation and scripts to provide necessary data for the Marketing and Customer Success team. * Managed a team of 3 developers. Helped the team design new features, did Sprint Planning, code review and oversaw the timely delivery of features. Also took care of onboarding new team members. Customer Success Team - Head of Customer Success(Oct ‘19 to Mar… Show more Development Team - Technical Lead (Sep ‘20 to Sep ‘21) * Started my contribution through writing various scripts for process automation and scripts to provide necessary data for the Marketing and Customer Success team. * Managed a team of 3 developers. Helped the team design new features, did Sprint Planning, code review and oversaw the timely delivery of features. Also took care of onboarding new team members. Customer Success Team - Head of Customer Success(Oct ‘19 to Mar ‘21) Owned the Customer Success and Support since I joined. My Responsibilities included: * Being available 24*7 to resolve live customer issues, clarify their queries regarding the product and provide customisation for product purchase. * Gather feedback from customers all over the world over call and aid the Product team in shaping the product with the customer feedback. Also played my part in training and managing another fresher, to take it over from me. Content Team - Content Creator (Sep - Dec ‘21) In the initial days, verifying videos of other creators and moving them to production were part of my responsibilities. Major contribution as a Content Creator was in creating content for the course ‘Binary Search for Coding Interviews’ and revamping Problem Solving for Beginners course. Mothertong (https://mothertong.com/) - Head of Operations - Mothertong Product (Dec ‘19 - June ‘21) * Took complete ownership of the translation of Log2Base2’s various technical courses in English to five regional languages. My responsibilities included identifying people for translation and voice-over, planning and assigning weekly tasks, verifying final videos and moving courses to live. * Also Translated the courses in Tamil and provided voice over for the same. HR, Legal & Finance: My Resposibilities included All legal documentations, GST Filing, Annual Statement Preparation. Fundraise: As a cofounder, attended various investment pitch meetings and helped raise funds from friends and family. Show less Development Team - Technical Lead (Sep ‘20 to Sep ‘21) * Started my contribution through writing various scripts for process automation and scripts to provide necessary data for the Marketing and Customer Success team. * Managed a team of 3 developers. Helped the team design new features, did Sprint Planning, code review and oversaw the timely delivery of features. Also took care of onboarding new team members. Customer Success Team - Head of Customer Success(Oct ‘19 to Mar… Show more Development Team - Technical Lead (Sep ‘20 to Sep ‘21) * Started my contribution through writing various scripts for process automation and scripts to provide necessary data for the Marketing and Customer Success team. * Managed a team of 3 developers. Helped the team design new features, did Sprint Planning, code review and oversaw the timely delivery of features. Also took care of onboarding new team members. Customer Success Team - Head of Customer Success(Oct ‘19 to Mar ‘21) Owned the Customer Success and Support since I joined. My Responsibilities included: * Being available 24*7 to resolve live customer issues, clarify their queries regarding the product and provide customisation for product purchase. * Gather feedback from customers all over the world over call and aid the Product team in shaping the product with the customer feedback. Also played my part in training and managing another fresher, to take it over from me. Content Team - Content Creator (Sep - Dec ‘21) In the initial days, verifying videos of other creators and moving them to production were part of my responsibilities. Major contribution as a Content Creator was in creating content for the course ‘Binary Search for Coding Interviews’ and revamping Problem Solving for Beginners course. Mothertong (https://mothertong.com/) - Head of Operations - Mothertong Product (Dec ‘19 - June ‘21) * Took complete ownership of the translation of Log2Base2’s various technical courses in English to five regional languages. My responsibilities included identifying people for translation and voice-over, planning and assigning weekly tasks, verifying final videos and moving courses to live. * Also Translated the courses in Tamil and provided voice over for the same. HR, Legal & Finance: My Resposibilities included All legal documentations, GST Filing, Annual Statement Preparation. Fundraise: As a cofounder, attended various investment pitch meetings and helped raise funds from friends and family. Show less

    • United States
    • Software Development
    • 500 - 600 Employee
    • Engineer Software Developer
      • Jul 2018 - Sep 2019

      Worked In the Ocean tracking team. As a team, we solved real-world problems with respect to container-tracking by building scalable features and enhanced the accuracy with which we tracked our ocean-loads. Worked In the Ocean tracking team. As a team, we solved real-world problems with respect to container-tracking by building scalable features and enhanced the accuracy with which we tracked our ocean-loads.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Analyst System - Dev
      • Jul 2016 - Jul 2018

      Projects I was part of : DS1 Tickets Automation - Access Unification : Built a comprehensive tool which will generate an intelligence report to the network engineers on the field by running a all possible commands on the DS1 elements present on a given circuit . Module to test the test head based equipments : Built an independent module to talk to testheads and perform various operations on the equipments. Operations involve looping up a device , looping down a device, Sending… Show more Projects I was part of : DS1 Tickets Automation - Access Unification : Built a comprehensive tool which will generate an intelligence report to the network engineers on the field by running a all possible commands on the DS1 elements present on a given circuit . Module to test the test head based equipments : Built an independent module to talk to testheads and perform various operations on the equipments. Operations involve looping up a device , looping down a device, Sending patterns etc.. Show less Projects I was part of : DS1 Tickets Automation - Access Unification : Built a comprehensive tool which will generate an intelligence report to the network engineers on the field by running a all possible commands on the DS1 elements present on a given circuit . Module to test the test head based equipments : Built an independent module to talk to testheads and perform various operations on the equipments. Operations involve looping up a device , looping down a device, Sending… Show more Projects I was part of : DS1 Tickets Automation - Access Unification : Built a comprehensive tool which will generate an intelligence report to the network engineers on the field by running a all possible commands on the DS1 elements present on a given circuit . Module to test the test head based equipments : Built an independent module to talk to testheads and perform various operations on the equipments. Operations involve looping up a device , looping down a device, Sending patterns etc.. Show less

Education

  • College of Engineering, Guindy
    Bachelor of Engineering - BE, Computer Science
    2012 - 2016
  • Bharathi Vidya Bhavan, Erode
    Higher Secondary Education, Percentage : 97.5 ( 1170/1200 )
    2010 - 2012
  • Bharathi Vidya Bhavan
    High School, Percentage : 94.5 ( 470 / 500 )
    2008 - 2010

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