Praepim (Pear) Arunsawatwong
Operation & Customer Service at WICE Logistics- Claim this Profile
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Thai Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Silicon Valley Immersion Program
University of San FranciscoJun, 2023- Oct, 2024
Experience
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WICE Logistics
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United States
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Construction
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Operation & Customer Service
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Jun 2021 - Jan 2022
- Managed the Sea-Import Department, focusing on data entry, document preparation, and exceptional customer service. - Collaborated with various departments, including sales, shipping, and finance, to resolve customer issues. - Orchestrated shipment arrangements, such as pre-alerts to consignees, release of D/O, cargo delivery coordination, and shipment status updates. - Actively addressed incoming customer calls, emails, and initiated outgoing calls to fulfill customer requests… Show more - Managed the Sea-Import Department, focusing on data entry, document preparation, and exceptional customer service. - Collaborated with various departments, including sales, shipping, and finance, to resolve customer issues. - Orchestrated shipment arrangements, such as pre-alerts to consignees, release of D/O, cargo delivery coordination, and shipment status updates. - Actively addressed incoming customer calls, emails, and initiated outgoing calls to fulfill customer requests efficiently. Show less - Managed the Sea-Import Department, focusing on data entry, document preparation, and exceptional customer service. - Collaborated with various departments, including sales, shipping, and finance, to resolve customer issues. - Orchestrated shipment arrangements, such as pre-alerts to consignees, release of D/O, cargo delivery coordination, and shipment status updates. - Actively addressed incoming customer calls, emails, and initiated outgoing calls to fulfill customer requests… Show more - Managed the Sea-Import Department, focusing on data entry, document preparation, and exceptional customer service. - Collaborated with various departments, including sales, shipping, and finance, to resolve customer issues. - Orchestrated shipment arrangements, such as pre-alerts to consignees, release of D/O, cargo delivery coordination, and shipment status updates. - Actively addressed incoming customer calls, emails, and initiated outgoing calls to fulfill customer requests efficiently. Show less
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Customer Service, and Sales Coordinator
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Jun 2020 - Aug 2020
- Gained practical experience in the Sea Customer Service Department, specializing in data entry, document preparation, and delivering top-notch customer service. - Assisted the Sales Team with cost calculations, quotations, and reports. - Prepared and participated in weekly sales reports and review sessions for sales meetings. - Coordinated and maintained effective communication with the Operations teams for streamlined operations. - Gained practical experience in the Sea Customer Service Department, specializing in data entry, document preparation, and delivering top-notch customer service. - Assisted the Sales Team with cost calculations, quotations, and reports. - Prepared and participated in weekly sales reports and review sessions for sales meetings. - Coordinated and maintained effective communication with the Operations teams for streamlined operations.
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Education
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2022 - 2023
Durham University
MSc, Business Analytics -
2017 - 2020
Kasetsart University
Bachelor of Arts - BA, Entrepreneurial Economics
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