Experience

Aura Group

• Qatar
• Hospitality
• 700 & Above Employee

• Food Server

  • Dec 2021 - Present

  check food orders with customers to ensure correctness • work with bartenders to fill beverage orders • work with kitchen staff to process and expedite food orders • per-set table for the orders deliver and serve food at tables • use established food handling and serving techniques ensure customers are satisfied with their food orders, beverages and service • • up sell food and beverage items throughout the meal • monitor customer's needs and promptly handle requests • handle customer complaints in a polite and professional manner maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills • • prepare and provide customers with accurate check for the meal • process cash and credit card payments • Prepare to-go boxes for customers re-set and prepare table for customers including decorations, condiments, napkins, utensils • • maintain a clean and organized service area • dispose of trash according to established procedures • perform any side-work as requested • comply with safety, health and hygiene policies and procedure • greet customers politely as they enter the restaurant • introduce self to customers • show customers to their tables • present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials • explain the menu items in terms of preparation, ingredients and presentation • • be aware of allergy information on menu items • answer inquiries about food and beverage items on the menu • offer food and wine suggestions • inform customers of special items not listed on the menu take food and beverage orders accurately including any special requests • Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables. Show less



Payal resort and restaurant

• Waiter

  • Jul 2015 - Dec 2021

  Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables. Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.