Experience

Sharjah Airport

• psa



Sharjah Aviation Services

• Airlines and Aviation
• 300 - 400 Employee

• Customer Service Agent

  • Feb 2005 - Present

  Assist passengers at check-in counters, immigration, and transit lounge. Checking in passenger - special services like Quick Check-in service from normal check-in process. •Meet & Assist - a very special service given to person on need for comfortable travel process. •Provide information on flight arrival and departure times and give messages to arriving and departing passengers. •Responsible for meeting arriving flights, identifying passenger needs and delivering quality service. •Visa Services - deposit process, cancelation process, OKOB process. •Visa check – keeping up to date immigration guidelines & verify passengers travel documents. •Floor Walking – Monitor passenger need and communicate to all concerned. •Passenger Handling- Responsible for strategy and execution for building brand equity and value based business outcome for the organization Show less