Senior Project Manager

• Feb 2022 - Present

Deputy Manager

• Oct 2016 - Feb 2022

Deputy Manager

• Sep 2016 - Feb 2022

- Conducting interviews for recruitment of Payroll Administrators.- Monitoring daily updates to clients on key deliverable.- Preparing Dashboards for internal review.

Assistant Manager

• May 2014 - Sep 2016

As part of my role as Assistant manager I was responsible for below:• Providing dashboards to the leadership team on the over all health of the team.• Monitoring the CRM tickets on a daily basis and making sure that the team provides timely and right updates to the clients.• Working closely with each team member to understand the payrolls and look at scope for automation of the current processes and also imparting the habit of documentation and audit maintenance. • Encouraging innovation in the team through PowerPoint presentations, automating tasks through excel macros and documenting the processes in standard word documents. Show less

Team Lead

• Jan 2011 - Apr 2014

As a payroll Team lead my roles and responsibilities were:• Monitoring the day to day payroll activities.• Ensuring the accuracy and timeliness of payroll deliverables. • Helping the team members in query resolution.• Providing signoffs for the payrolls by checking the payroll reconciliations, audit adherence. • Tracking the scheduled deliverables to clients, like monthly payrolls and month end reports.• Preparing team for the year end activities. I have helped the team to complete four successful year ends for Indonesia, Thailand & Australia.• Conducting regular team meetings to discuss the highlights of the payrolls of the month and also analyzing areas of improvements and suggesting corrective measures.• Conducting the appraisal discussions on monthly basis with each associate for their improvement. Show less

Payroll Administrator

• Apr 2005 - Jan 2010

Worked as Payroll Administrator and processed the payrolls in SAP for New Zealand, Honk Kong, Indonesia, Thailand and Australia for nearly 4 years. As part of this role my responsibilities were • Receiving inputs from the clients, processing various monthly, weekly, fortnightly payrolls and validating them to check accuracy of statutory calculations. • End to end payroll-processing, starting from the employee data maintenance till the transmission of funds through EFT (Electronic Fund Transmission) to the employees. • Generating month end reports at the end of the month, based on the signoff received from the clients on payroll data. Sending these End of Month reports to various statutory bodies for filing. • Have handled three year ends for Hong Kong payrolls. As part of this, I had to prepare YTD reconciliation, generate the year end forms from SAP and validate them for accuracy. • All the processes at ADP were documented by the associate who handles the payroll and also all the processes were audit driven. I have followed and worked under strict audit norms and very good at documenting the processes. • Understanding of various processing errors of SAP and to identify and analyze these errors to provide the best possible solutions to the clients. Worked extensively on CRM tool. Show less