Prachi Singh

Assistant Vice President at MediBuddy
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Bengali Full professional proficiency

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Credentials

  • POST GRADUATE DIPLOMA IN MEDICAL LAB TECHNOLOGIES
    University of Calcutta
    Jun, 2004
    - Nov, 2024
  • Six Sigma (Maximizer Certification)
    ISO Audit Certification

Experience

    • India
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Assistant Vice President
      • Feb 2021 - Present

      Operations and Account Management

    • Senior Manager
      • Jun 2018 - Feb 2021

      Senior Manager- Operation Wellness

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager Operations
      • Sep 2016 - Jun 2018

      Manager - Wellness Operations Manager - Wellness Operations

    • Assistant Manager Business Development
      • Feb 2015 - Sep 2016

      Business Development & Relationship Management • Generating Business from potential Large Corporate & SME units • Creating awareness about rating concept in Large & Mid Corporate • Maintaining relationships with Branch Managers & Credit Heads of leading PSU Banks • Mapping Industries & Large Corporate through indepth Industry research • Ensuring rating completion by coordination with all departments • Leveraging business through better understanding of Financial Products like Bank Loans,NCDs,FDs & Bonds • Negotiating with CXOs/Decision Makers of Large Corporate • Acquisition of New Clients to meet Zone Revenue Targets • Manage existing client relations & ensure client satisfact Show less

    • India
    • Insurance
    • 700 & Above Employee
    • Assistant Operations Manager
      • Sep 2008 - Feb 2015

      KEY RESPONSIBLITIES • Generating Business through Cross Selling and Upselling • Initiating various activities to generate leads for recruitment • Retaining existing customer through various retention tools • Ensuring collection of renewal premiums to meet the persistency target of the branch. • Prioritizing claims settlement to meet the service commitment of the organization • Ensuring higher CTA Score(Customer Transaction Assessment) for the branch • Acquisition of New Agents & Advisor to meet Branch Recruitment Targets • Manage existing client relations & ensure client satisfaction Administrative • Monitoring and handling Insurance Banking Operation activity • Maintaining Branch General Accounting, Account Payable, P2P & Account Reconciliation • Planning, scheduling, and executing operational activities • Proactive planning for any special training programs, interventions and team development programs • Regular performance reviews meetings and sharing of expectations between the business managers and the operation team • Ensuring time and duration adherence; internal and regulatory compliances • Vendor Management and facilitation of office day to day operational activities • Monitoring banking and cash related activities of the branch Team Development • Course correcting any gaps in knowledge, skills or attitudes of the operations and sales managers • Development of team members • Setting Goals and carrying out the performance reviews Quality Assurance • Ensuring adherence to the laid down operational processes of the branch • Ensuring that customer queries are addressed in TAT • Assisting the home office team in training needs identification of various constituents of agency • Assisting the home office team in carrying out the measurement of training effectiveness Show less

Education

  • University of Calcutta
    BSC ZOOLOGY, Chemistry ZOOLOGY AND BOTANY
    2001 - 2004
  • SHIRINBAI NETERWALA SCHOOL CBSE
    Higher Secondary, Bio Science
    1985 - 2001

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