Experience

Eclatmax Training & Consulting

• India
• Education Administration Programs
• 1 - 100 Employee

• Director

  • Sep 2019 - Present

  Leading the organization across the Corporate Training, Executive Coaching and Business Consulting verticals. Leading the organization across the Corporate Training, Executive Coaching and Business Consulting verticals.



Multinational & Indian Companies

• Mumbai

• Consultant

  • Oct 2014 - Aug 2019

  Independent consultant to numerous Multinational and Indian companies. Independent consultant to numerous Multinational and Indian companies.



Kotak Mahindra Trusteeship Services

• Mumbai

• Senior Manager

  • May 2013 - Sep 2014

  Administered the trusteeship, estate planning and family office investments for the subsidiary of Kotak Mahindra Bank. Administered the trusteeship, estate planning and family office investments for the subsidiary of Kotak Mahindra Bank.



Kotak Mahindra Bank

• India
• Banking
• 700 & Above Employee

• Manager - Wealth Management Operations

  • Jan 2010 - Apr 2013

  Lead the operations function for the wealth management business vertical of Kotak Mahindra Bank.

• Deputy Manager

  • Jul 2007 - Dec 2009

  Supervised the composite branch operations which encompassed:1. Opening of Demat accounts2.Capturing clients data within the system3.Verification of processed Demat requests4.Processing on-market and off-market pledge instructions in back office system and in DPM system5.Co-ordinating with the branches regarding the discrepancies found in the physical delivery instructions received6.Capturing insurance data which included deal acceptance, policy status and deal renewals

• Assistant Manager

  • Jan 2005 - Jun 2007

  The role was centred on being a business assistant to the Personal Banker. Key areas of focus included: 1.Was the custodian of deliverables such as the Welcome Kits, Cheque Books, ATM / Debit Cards and Tatkal Kits. 2.As the custodian, I was responsible to ensure that:a.The laid down processes are followedb.The customers are informed in case the deliverables got returnedc.Maintaining the low deliverable stock d.Handling balance enquiries, brief transaction queries and statement or balance confirmation certificate issuance to customers. e.Processing the stop payment and hotlisting request immediately, upon receipt of the instruction f.Ensuring that all the morning reports are sent to key stakeholders and designated individual employeesg.Migration of the customers to make use of our services through Direct Banking channels such as Phone Banking and Net Banking to avoid delaysHad started out with this role as an employee of TeamLease Services. Subsequently, on account of my spectacular performance, was transitioned to the direct rolls of Kotak Mahindra Bank. Show less



BPL Mobile

• Telecommunications
• 1 - 100 Employee

• Customer Service Executive

  • Aug 2003 - Dec 2004

  Resolved customer queries related to billing or to the MOTS cards. Was involved in the counter sales of the Prepaid and Postpaid SIM cards. Was involved in activating and giving Demos for the GPRS and MMS services. Engaged in the across the counter selling of mobile phones which included top brands such as Nokia, Samsung and Sony Ericsson. Spearheaded the process of sharing the daily and monthly MIS of the outlet sales. Conducted training sessions fort the newly joined executives at the gallery. Was accountable for the cash handling, as well. Show less



J-Infotech Institute

• Mumbai

• Counsellor & Administrator

  • Apr 2003 - Jul 2003

  Worked as a Counsellor and Administrator for this institute specialising in software programming, coding and web designing learning programs. Worked as a Counsellor and Administrator for this institute specialising in software programming, coding and web designing learning programs.