Network Analyst

• Jun 2022 - Present

Help Desk Engineer

• May 2021 - May 2022

System Analyst

• Oct 2020 - May 2021

Systems Analyst

• Jan 2020 - Apr 2020

1. Running day-to-day IT tasks for 50+ client base, including but not limited to administering Microsoft Office 365, Webroot antivirus, Datto remote desktop agent deployment. 2. Working on Active Directory 2008- 2016 with tasks ranging from creating user profiles, creating shared drives, installing printers on the network, and administering Microsoft Exchange On-premise. 3. Worked on installing and maintaining VSphere and migrating servers to the cloud. 4. Communicating to the clients via phone, email and Autotask ticketing system. 5. Administered Firewall ( Sophos, Meraki, and SonicWall). Show less

NOC Specialist

• May 2019 - Jun 2019

System Response Technician

• Jan 2019 - Apr 2019

1.Ensuring various system alert tickets follow the proper standard operating procedure by assisting with the quality assurance of tickets;2. Monitoring system alerts related to backup, anti-virus, infrastructure and other system tools and troubleshooting or escalating accordingly;4. Participating in the research and implementation of automation solutions; 5. Providing support and assistance to your manager in meeting the key objectives of the Advanced Solutions Team;6. Following standardized operating procedures as much as possible and creating new procedures when required; 7. Identifying opportunities for continual process improvement; 8. Perform other duties as assigned by manager. Show less

Workstation Builds Technician

• Oct 2018 - Dec 2018

IT/ Networking Intern

• May 2018 - Aug 2018

1. Building the IT Policies for the Company ground-Up. 2. Studying the Security services provided by the Cloud platform and implementing them on the data stored in the Cloud. 3. Studying the current Security practices followed by the office members and giving suggestions for improving the practices. 4. Implementation of IDS/IPS alert and logging system using EventLog Analyzer. 5. Developing a Security incident response plan and documentation of other mishaps which could happen to compromise the data security. 6. Multi-factor authentication set-up to provide better control over the access to information. 7. Access Control System suggestions. 8. Data encryption implementation and Management. 9. AntiMalware updates and similar responsibilities. 10. Design A Script for raising a ticket if an anomaly in Network is detected. The script was designed using Python3 and Microsoft SQL Server 2017. 11. Design a Password generation software. Once a password is generated and the specific platform is selected, the newly generated password is pushed to SQL cloud services. This is designed using Python and Microsoft Azure Cloud. 12. Set-up Microsoft Server 2012 R2 including services such as Active Directory, Active Directory Domain Service, Active Directory Certification Service. Further implementation of Two factor authentication. Show less

Customer Assosiate

• Feb 2017 - Jul 2017

Inventory Associate

• Jan 2017 - Mar 2017

ethical hacking workshop

• Sep 2012 - Sep 2012

I have attended Level 1 and Level 2 ethical hacking workshop in which I was introduced to a number of tools and techniques which are used to make websites more secure. A number of case studies were done which gave me an insight about how the cyber thieves are tracked down. I have attended Level 1 and Level 2 ethical hacking workshop in which I was introduced to a number of tools and techniques which are used to make websites more secure. A number of case studies were done which gave me an insight about how the cyber thieves are tracked down.

Fund Raising Assistant(Volunteer)

• Dec 2003 - Jan 2004

A fundraising event for helping the elderly. Volunteers were supposed to bring awareness about this organization and its motto in the neighborhood and collect the funds. A fundraising event for helping the elderly. Volunteers were supposed to bring awareness about this organization and its motto in the neighborhood and collect the funds.