Prabhata Kumar Panda
Regional Product Specialist at Brother International (India) Pvt. Ltd.- Claim this Profile
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Bio
Credentials
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Google Web Designer Basics
GoogleApr, 2020- Sep, 2024 -
The Fandamentals of Digital Marketing
GoogleSep, 2019- Sep, 2024 -
Search Ads 360 Certification Exam
GoogleApr, 2020- Sep, 2024
Experience
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Regional Product Specialist
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Feb 2016 - Present
• Monitoring and managing service operation in region (Chhattisgarh & Madhya Pradesh) • Product training for Sales team • Arranging technical sessions on products for authorised service centre and retailer in region. • Expanding the service Reach by increasing service locations • Ensuring prompt services delivered to the customers through authorised service providers. • Identifying causes for dissatisfaction among customers & developing different processes for the service plans to attain maximum level of customer satisfaction. • Interacting with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. • Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program.
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Education
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Biju Patnaik University of Technology, Odisha
Master of Business Administration (MBA), Marketing and Operations Management -
Berhampur University
Bachelor of Science (BSc) -
Sanjay Memorial Institute of Technology
Electronics and Telecommunications Engineering
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