Prabhakaran Radhakrishnan
Senior Director - BPM , RPA , IA Solutions & Services at Lateetud- Claim this Profile
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Bio
Credentials
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AWS Essential Training for Architects
LinkedInMay, 2020- Nov, 2024 -
Learning Cloud Computing: Cloud Storage
LinkedInApr, 2020- Nov, 2024 -
Scrum: The Basics
LinkedInMay, 2017- Nov, 2024 -
PMP
Project Management InstituteApr, 2017- Nov, 2024 -
SAFe Agilist
Scaled Agile, Inc.Jul, 2016- Nov, 2024
Experience
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Lateetud
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Director - BPM , RPA , IA Solutions & Services
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Jul 2020 - Present
Accountable for BPM , RPA , IA(Intelligent Automation) - Solutions, Services , Platform implementations for Banking and Health Insurance domains Client Engagement, Program Delivery and Business development Accountable for BPM , RPA , IA(Intelligent Automation) - Solutions, Services , Platform implementations for Banking and Health Insurance domains Client Engagement, Program Delivery and Business development
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Mindtree
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India
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Information Technology & Services
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700 & Above Employee
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Engagement Director | Delivery Lead
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Apr 2017 - Jun 2020
Client: Major American airline, with its headquarters and largest hub at Atlanta - Delivery lead for IT development services - Modern architecture with API's and Micro services- Accountable for profit and loss and meet service definitions, SLA and KPI's - Client relationship, CSAT (Customer Satisfaction) , Business Development and Expansions- SPOC for Global delivery/PMO and each Portfolio IT leadership- Fulfillment and Staffing services
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Senior Program Manager
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Dec 2013 - May 2017
Client : Global insurance fortune 500 company- Delivery of Digital Programs- modernizing Intranet portals and large scale SharePoint Migrations.- SPOC for customer on Service delivery to meet SLA's and KPI's for prod support and maintenance.
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Program Manager
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Nov 2012 - Nov 2013
Client: Leading in document technology and services and member of fortune 500 companies- Delivered projects for learning systems and portals- Led cross functional teams through requirements, architecture , design, development and Implementation-Collaborated with the IT senior management team to ensure that internal processes related to project management and business analysis are identified, tracked, planned and documented clearly and concisely in the effort to improve IT’s solution delivery strategies-Functioned as single point of contact to customer; built credibility, established rapport, and maintained communication with client and other stakeholders across multiple levels Show less
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Delivery Manager
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Aug 2011 - Nov 2012
Client: Leading American managed health care and member of fortune 100 companies- Delivered wide range of services - Application development, service requests, enhancements, production support and performance improvement activities for Channel domain - Desktop for Customer Agent and On-line benefits administration solution- Application Development - Delivered incremental capabilities for sales tracking applications and their core modules. Reporting – ETL and reports from broker database which are used by Business, Reps and Producers Show less
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Senior Project Manager
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May 2008 - Nov 2011
Client: Leading global provider of workflow solutions in legal and risk management- Delivered complex and strategic application development project – driving traffic to the “Find a lawyer” portal- Developed business case, project charter, detail project plan, cost/benefit analysis, scope of work, risk management plan, requirements compliance and traceability tracking, training plan, status reports, benefits achievement and project close-out reports-Provided well-crafted stakeholder and governance communications on time with accuracy Show less
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Technical Manager
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Apr 2005 - Apr 2008
Client: Leading company in Consumer research on radio broadcasting1. Migration from legacy to modern systems, including Vista migration2. Subject matter expert(SME) in outlining business rules of the engine 3. Provide direction to technical teams on complex requirements
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Technical Lead
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Mar 2003 - Mar 2005
Client: Healthcare IT services provider1. Requirement Gathering and Analysis2. Create Technical design3. Software Development4. Guiding complex technical requirements5. Coordination through technical teams – build,deploy,test and implementation
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Software Engineer | Developer
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Feb 2000 - Jan 2003
Client: World's largest oilfield services company 1. Software development for upstream Data analysis 2. Technical support for Oil and drilling products Client: World's largest oilfield services company 1. Software development for upstream Data analysis 2. Technical support for Oil and drilling products
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Education
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Bharathidasan University
Bachelor of Engineering (B.E.), Computer Science
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