Manager IT Infrastructure

• Jan 2018 - Present

Project Manager

• Aug 2015 - Dec 2017

Client Name :- Kotak Mahindra Mutual Fund.Responsible for :- Job responsibility: 1) Responsible for PAN India (82 Locations) End user support that includes Desktop, Laptop, Printer, Mobile devices etc.2) Responsible for Datacenter & Network infrastructure.3) L1 application support for all kotak mutual fund application, RBI application, CCIL application etc. 4) Ensuring all IT infrastructures is as per policies to avoid any audit issues.5) Accountable for Incident management, Request Management, Problem Management, Change Management & Compliance management6) Monthly MIS preparation & presentation to stakeholders.7) Vendor Management / Coordination8) Resource Management.9) IT asset inventory management10) Conducting CSAT survey.11) Conducting BCP testing for critical application on half yearly basis.12) Process improvement & updating of process & SOP documents.13) Installation, configuration & troubleshooting of server operating. 14) Server patching, Hardening & server monitoring 15) Hands on experience on managing VMware ESX 6.0 through Vcenter.16) Hands on experience on AD, DNS, and DHCP & FSMO roles.17) Hands on Experience on CCIL server & client side troubleshooting,18) Basic knowledge Exchange server administration19) Hands on experience on LANDesk patch Management suit20) Worked on IBM & Dell servers that include dell blade servers & HP blade servers.21) Hands on experience on AMAVAR desktop & Laptop backup management technology.22) Done Implementation of Zabbix monitoring tool. Show less

Site Incharge

• Mar 2011 - Jul 2015

Client Name :- Kotak Mahindra Bank Limited1) Giving support to end user for all Treasury related application Like Reuters EIKON,Bloomberg, autobahn,Barx,RET etc.2) Migrate all user on Cloud / VDI infrastructure3) SLA management.4) Ticket Auditing5) Compliance management6) Risk management7) Vendor Management8) Resource management & training

Technical Team Lead

• Sep 2010 - Feb 2011