Experience

Community Tech Alliance

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Board Member CTA

  • Jan 2023 - Present



Alum Rock Counseling Center (ARCC)

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Member Board of Directors

  • Jan 2023 - Present



AccessOne

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Salesforce Admin, Senior Revenue Operations Associate

  • Mar 2022 - Present

  Building the GTM Model in Power BI and managing it. Working with Executives, CRO to improve performance of Sales teams by developing and managing Salesforce needs - reports, dashboards, workflows, processes, etc. Integrating finance with SFDC to better track Revenue and ROI. ROI analysis for events, tradeshows, and campaigns. Working with Marketing team to automate processes in Hubspot, integrate platforms, and manage performance to obtain QoQ and YoY goals. Building the GTM Model in Power BI and managing it. Working with Executives, CRO to improve performance of Sales teams by developing and managing Salesforce needs - reports, dashboards, workflows, processes, etc. Integrating finance with SFDC to better track Revenue and ROI. ROI analysis for events, tradeshows, and campaigns. Working with Marketing team to automate processes in Hubspot, integrate platforms, and manage performance to obtain QoQ and YoY goals.



Paubox

• United States
• Computer and Network Security
• 1 - 100 Employee

• Revenue and Business Operations Analyst

  • Jan 2021 - Feb 2022

  Building reports and dashboards and provide analysis for growth opportunities. Managing performance for the marketing and sales teams and reporting to Executive team. Building and managing the GTM Model - providing insights on growth and achieving company goals. Tools: SFDC, Klipfolio, SQL, Google Suite Building reports and dashboards and provide analysis for growth opportunities. Managing performance for the marketing and sales teams and reporting to Executive team. Building and managing the GTM Model - providing insights on growth and achieving company goals. Tools: SFDC, Klipfolio, SQL, Google Suite



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Marketing Operations Analyst - Small Business Essentials

  • Nov 2018 - Feb 2021

  Dreamforce Competitive Analysis - compared Dreamforce to competitors with similar events to help make Dreamforce a more cost-effective and efficient experience for SMBs. Events Analysis for the SMB Marketing team - Helped in creating a dashboard to measure pipe, ACV, PiTR, and Maturation ACV. Provided analysis by region, event type, and lead types for prospecting and pipe maturation events. Measure organic traffic to the Essentials product websites to see how effective campaigns are in top 10 cities, and how pipe, ACV, and new logos perform before and after events. I Use Einstein Analytics (SQL querying to create dashboards) and Advanced excel tools to measure metrics and create stories to present to executives. I Analyze budgets to measure quarterly requests. I work with Executives in the Marketing, Sales, and Creative, and Finance teams to manage budgets by quarter and ensure teams are allocated funds to pursue projects in a timely manner. I created decks for the teams to help simplify the process of Budgetforce from start to end of getting requests approved and working with new vendors. Aided the Awareness team during Small Business Week to promote Salesforce Essentials product. Show less



Main Street Launch

• United States
• Financial Services
• 1 - 100 Employee

• Data Analyst

  • Jan 2017 - Oct 2018

  I worked directly with the Vice President of Operations to organize and test data on the front and back end of desktop systems. Helped in shifting towards a complete Cloud based system for the organization in terms of loan origination, finance, and complete integration with Salesforce. I enter, map, and test the data in the Cloud systems to ensure Cloud database contains correct information required; Business Analysis using SQL, Excel, and Tableau – created dashboards for reporting purposes. As Loan Servicing Manager – I entered data for new and old loans, reporting using Salesforce and excel for banking purposes, maintaining details of 400+ client accounts; maintaining communication with staff; KPI analysis for organization. Compiled financial reports for accounting; delinquency reports for CEO, CFO, for annual audit purposes. Social Media marketing, (mass) email marketing for loan servicing and promoting new objectives and notifying of program updates. Colson reporting for end of quarter financials. Reporting payments and logging for banking purposes. Analytical and attention to detail in managing client accounts. Strong work ethics, in terms of working with team and working alone on a project. Also, great at communicating details and reporting findings to team in a prompt manner. Worked with the Federal Reserve in terms of interest rate changes and updating our systems accordingly, as well communicating information to clients. Show less



Center of Student Involvement (CSI)

• UC Davis

• Peer Advisor

  • Sep 2015 - Jun 2016

  Helped students at the UC Davis campus find organizations they could affiliate with or form new organizations. Helped organizations better their accessibility so new students can join and learn the purposes of the group. Did Administrative work at the front desk while helping students; multitasking between different tasks. Helped students at the UC Davis campus find organizations they could affiliate with or form new organizations. Helped organizations better their accessibility so new students can join and learn the purposes of the group. Did Administrative work at the front desk while helping students; multitasking between different tasks.