Jeff Poy - Digital Health ⁞ Strategy ⁞ Data Standards

Senior Business Analyst, Provincial Projects at Critical Care Services Ontario
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA

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Albert Ho RN, MBA, CHE

I have known Jeff for over 3 years, and have found him to be an articulate and thoughtful leader. I would highly recommend Jeff if you're looking for a high-performing leader to help your organization deliver on strategic and operational goals. His project management and quality improvement experience is extensive and would be a valuable asset to your team and organization.

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Credentials

  • Qlik Sense Essential Training
    LinkedIn
    May, 2021
    - Nov, 2024
  • Business Writing Principles
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Writing a Business Case
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • SAS Visual Analytics for SAS 9
    SAS
    Dec, 2018
    - Nov, 2024

Experience

  • Critical Care Services Ontario
    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Business Analyst, Provincial Projects
      • Aug 2023 - Present

      CCSO is responsible for the overall program implementation of initiatives outlined in the Critical Care Strategy by leading the evolution of Ontario’s integrated critical care system, ensuring timely, appropriate and equitable access to critical care services. CCSO is responsible for the overall program implementation of initiatives outlined in the Critical Care Strategy by leading the evolution of Ontario’s integrated critical care system, ensuring timely, appropriate and equitable access to critical care services.

  • Canadian Institute for Health Information (CIHI)
    • Canada
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Program Specialist Development and Expansion (Clinical Administrative Databases)
      • 2016 - 2022

      Championed a critical role within a dynamic team leading activities and deliverables related to enhanced and sustained acute and ambulatory care data strategies. Provided a concentrated effort on project initiatives that directly support data advancement and modernization objectives, including the adoption of the acute and ambulatory care data content standards in hospital/clinical system renewals, Pan-Canadian data exchange framework, and proof-of-concept projects which inform the evolution of CIHI’s data strategies to leverage emerging digital health solutions. Show less

  • Trillium Health Partners
    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Decision Support Advisor
      • Jan 2016 - Aug 2016

      In this high-pressure role, I was committed to improving health system performance by taking on the responsibility for requirements gathering, developing and maintaining automated dashboards, metric reports and data visualizations to provide data and analytics. I employed a team approach to collaborate between internal departments and partner with local and provincial stakeholders to maximize strategic opportunities for integrated decision support. Results include a facility-wide balance scorecard and integrated operational dashboards that help leaders make decisions and address complex business questions through actionable insights, and through efficient prioritization and coordination of projects. Project Bundled Care Integrated Funding Model - Ministry of Health and Long-Term Care • Putting Patients at the Heart: A Seamless Journey for Cardiac Surgery Patients in Mississauga Halton between Trillium Health Partners and Saint Elizabeth Health Care with support from Mississauga Halton Local Health Integration Network (in line with HSFR - QBP and HBAM) • Cancer Care Ontario iPort Access to Care Wait Times - Validation of electronic medical record level data submissions, capturing internal Diagnostic Imaging and Surgery (MRIs, CTs, ALC and Oncology) volume cases in line with Ontario's Wait Time Strategy. • Executed data quality audits, investigating anomalies and proposing recommendations for resolution leveraging business intelligence tools and automating reports generated from SQL, internal data cubes, and external sources (IDS Portal, SRI, CIHI - Your Health System data sets, HSIMI, NRC Picker). Show less

  • Digital Health Canada
    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Think Tank Project Lead
      • 2014 - Feb 2016

      Led an expert team producing a national strategic approach plan to expand the use of remote patient monitoring in Canada for the Canada Health Informatics Association, Canada Health Infoway, Ontario Telemedicine Network and Mackenzie Regional Health, presenting at the International Conference on Global Telehealth 2015. • Selected to lead a multidisciplinary “think tank” team to produce a white paper outlining EMR Enterprise versus Best of Breeds platform solution submission for the University Health Network VP and CIO Lydia Lee, Mackenzie Health CIO Diane Salois-Swallow and CHIEF: Canada’s Health Informatics Executive Forum symposium. • Responsible to outline functional requirements, usability, cost-benefit comparison, implementation approach, contract terms, vendor selection, company structure, culture and partnership, clinical drivers, change management considerations, and risks. • Reported on regional concerns for interoperability, Pan-Canadian initiative, the global standard, applying PHIPA privacy by design directives with strategy, goals, technology, governance policy and procedure, and in accordance to industry trends with stakeholder capacity, adoption maturity, health analytics, and the use of big data best practices. • Accountable for evaluating integration challenges, scalability, step-by-step approach to implementation, and evaluating the outcomes of the proposed solution including how to disseminate database non-discrete, unstructured data, large data sets, text conversion, and the role of interface processing engines (relating to HL7 v2 to v3 messaging, Apache Hadoop framework, LIS LOINC codes, DICOM, SNOMED-CT and lower level platform specific modeling such as XML, UML, and Open Systems Interconnection). Show less

  • Trillium Health Centre
    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Integrated Cancer Screening and Prevention Educator
      • Apr 2013 - Jan 2016

      Promoted health quality education by liaising with audiences set by The Cancer Screening Program as a part of the Prevention and Cancer Control initiative outlined by Cancer Care Ontario.• Fostered regional operations on the delivery of Ontario’s three cancer screening programs: ColonCancerCheck, the Ontario Breast Screening Program and the Ontario Cervical Screening Program.• Supported primary care physicians and staff in the implementation and adoption of Integrated Cancer Screening & Diagnostic Assessment Program initiatives identifying innovative options for resolution.• Responsible to analyze and respond to stakeholder challenges, evaluated alternatives, identified solutions, and recommended action related to evidence-based decisions maintaining confidentiality and impartiality.• Collaborated with the Canadian Cancer Society initiatives of preventing cancer, saving lives, and supporting those living with the disease. Show less

    • Hospital Elder Life Program Associate
      • Jan 2013 - Jan 2016

      • Developed patients to achieve and maintain cognitive functioning throughout hospitalization by practicing both verbal and memory tasks, executive functions including reasoning and capacity to make deductions and assessing visual and auditory speed processing.• Achieved program interventions directly at the bedside facilitating patient early mobilization through targeted isometric training preventing deconditioning including loss of muscle strength, balance, and endurance.• Initiated therapeutic activity designed for patients to experience pleasant, positive activities which boost self-esteem, encourage socialization and provide mental stimulation (HSEP certified). I was able to achieve objectives by executing adult learning instructional plans and providing in-class group training programs.• Accountable for functional outcomes which promote health, prevent injury or disability and develop, improve, sustain or restore the highest possible level of patient independence preventing unplanned readmission. Show less

  • Trillium Health Partners
    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Quality Assurance and Redevelopment – Special Projects
      • Nov 2013 - Jan 2014

      • Worked closely with cross-functional departments and accomplished corporate initiatives for accreditation pertaining to required organizational practices by conducting entire site-wide audits to ensure compliance, digital record keeping and together with the Integrated Accessibility Standard Regulation. • Worked closely with cross-functional departments and accomplished corporate initiatives for accreditation pertaining to required organizational practices by conducting entire site-wide audits to ensure compliance, digital record keeping and together with the Integrated Accessibility Standard Regulation.

  • Natus Medical Incorporated
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Technical Product Specialist EEG|EMG|SLEEP|IOM
      • Jul 2007 - Apr 2012

      • Supported clinical/technical inquiries from clients assuming responsibility, establishing CRM cases (Salesforce) and being accountable for problem awareness and resolution according to FDA regulations. Maintained Service Request (Salesforce) database, documenting all interactions with customers according to FDA regulations. • Served as a collective voice at the Change Control Board meetings, provides input to change requests, responsible for communicating updates, new projects and product development, and action items to Technical Services, Field Service, and the Vice President/General Manager. • Trained internal staff (i.e., Technical Service, Field Service, and Sales), domestic and international clients (i.e., Distributors, Authorized Service Centers, Field Educators, Doctors, Surgeons, Clinicians, Nurses, Biomedical Engineers, and IT staff) on various medical devices. • Initiated needs analysis and feasibility study for an Electronic Medical Record framework and compatibility to Health Level Seven (HL7) standards and ancillary platforms. • Coordinated initiatives for medical device development, logistic solutions, technical support, demand planning, and training. Initiates site projects based on layout, class of neuro-diagnostic devices requested in neurology EEG/Sleep, Intraoperative Monitoring, and clinical Electromyography. • Worked closely with Product Manager, Stakeholder Directors, Office Managers, and Biomedical Engineers to plan product transition and monitor newly launched products (i.e., performance, reliability, durability). • Coordinated work activities; schedules status update meetings; and, communicates project status updates, changes to project schedule/scope, decisions, and risks and mitigation strategies to internal and external project stakeholders. Show less

Education

  • Ryerson University
    Graduate, Health Informatics
    2012 - 2015
  • University of Toronto
    Certification, Project Management with the Project Management Institute (PMI)
    2008 - 2011
  • University of Toronto
    BCom, Commerce
    1996 - 2000

Community

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