Experience

DataSpark

• Singapore
• Technology, Information and Internet
• 1 - 100 Employee

• Head of Operations

  • Apr 2023 - Present

  Adelaide, South Australia, Australia Joined DataSpark to take over from the General Manager whose role was pivoted to DataSpark's sister company, InfoSpark. • Leading sales, marketing, finance, HR, and the tech team. • Owning the partner relationship between DataSpark and Tableau/Salesforce.



EyeEm

• Germany
• Photography
• 1 - 100 Employee

• Interim Head of Sales

  • Jun 2023 - Present

  Adelaide, South Australia, Australia



Insight Revenue

• Spain
• Business Consulting and Services
• 1 - 100 Employee

• Revenue Operations and Sales Strategy Consultant

  • Oct 2023 - Present

  Adelaide, South Australia, Australia We bring together decades of experience as sales professionals, researchers and coaches to drive insights-driven growth for the world’s best companies. Our mission is to support organizations in helping their people achieve measurable personal and professional growth. We transform sales organizations by developing a thorough understanding of how they currently go-to-market. We then identify precisely where and how to apply insight to drive desired customer outcomes across… Show more We bring together decades of experience as sales professionals, researchers and coaches to drive insights-driven growth for the world’s best companies. Our mission is to support organizations in helping their people achieve measurable personal and professional growth. We transform sales organizations by developing a thorough understanding of how they currently go-to-market. We then identify precisely where and how to apply insight to drive desired customer outcomes across the purchase journey. Show less



RevOps Rocks

• United States
• IT Services and IT Consulting

• Managing Director

  • Jan 2015 - Present

  Worldwide



Klearly

• United States
• Software Development

• Product Operations Director - SalesOps Products

  • Sep 2022 - Mar 2023

  Adelaide, South Australia, Australia In March 2023, Klearly ran out of funding and, unfortunately, had to lay everyone off. I was brought on board to facilitate the pivot of the Klearly product from a marketing-focused tool to a sales-focused tool. Developed additional product functionality, which was stated as the primary reason behind Klearly’s most recent customer acquisitions. • Envisioned and developed a new system for how Klearly digests customer data, allowing us to be more agile in the development… Show more In March 2023, Klearly ran out of funding and, unfortunately, had to lay everyone off. I was brought on board to facilitate the pivot of the Klearly product from a marketing-focused tool to a sales-focused tool. Developed additional product functionality, which was stated as the primary reason behind Klearly’s most recent customer acquisitions. • Envisioned and developed a new system for how Klearly digests customer data, allowing us to be more agile in the development process. • Contributed to Klearly’s product roadmap by translating customer needs into functional product requirements that can be easily understood by Klearly’s engineering team. Show less

• Senior Revenue Operations Manager

  • Sep 2019 - Jul 2022

  Berlin Area, Germany As the company’s first revenue operations hire, my role was to enable and support EyeEm’s massive planned international growth over 3 years. Filled in as acting Product Manager of the tech team for 6 months while looking to backfill the position. EyeEm was acquired by Talenthouse during the Covid-19 pandemic. • Implemented a new pricing structure and subscription model, resulting in 50% revenue growth and the largest quarter in the company’s history. • Improved sales outreach rates by… Show more As the company’s first revenue operations hire, my role was to enable and support EyeEm’s massive planned international growth over 3 years. Filled in as acting Product Manager of the tech team for 6 months while looking to backfill the position. EyeEm was acquired by Talenthouse during the Covid-19 pandemic. • Implemented a new pricing structure and subscription model, resulting in 50% revenue growth and the largest quarter in the company’s history. • Improved sales outreach rates by 80% by implementing a new lead flow process, allowing us to better track bottlenecks within the lead and deal funnels. • Developed an automated lead scoring framework enabling the team to better prioritize new in-bound leads. • Built a custom integration between HubSpot and the Redshift database to enable daily platform usage metrics to be utilized by the sales team. • Administered HubSpot for the Sales, Marketing, Customer Success, and Support teams. Show less



Honeypot.io

• Germany
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Operations Lead

  • Jan 2019 - Sep 2019

  Berlin Area, Germany Hired by the CEO as the company’s first Sales Operations person. My focus was on working directly with the CEO on initiatives that enabled the B2B teams to scale pre- and post-acquisition by XING/New Work. Honeypot was acquired by XING/NewWork in April 2019. • Managed 3 Jr. Sales Ops Analysts, one of whom took over as Sales Operations Lead after I left the company. • Migrated Honeypot’s CRM from Close.io to Salesforce.com • Implemented, for the first time, business processes and… Show more Hired by the CEO as the company’s first Sales Operations person. My focus was on working directly with the CEO on initiatives that enabled the B2B teams to scale pre- and post-acquisition by XING/New Work. Honeypot was acquired by XING/NewWork in April 2019. • Managed 3 Jr. Sales Ops Analysts, one of whom took over as Sales Operations Lead after I left the company. • Migrated Honeypot’s CRM from Close.io to Salesforce.com • Implemented, for the first time, business processes and controls for the B2B and Data teams. • Created trigger-based automation which allowed the Sales and Customer Success teams to be more efficient in managing their hundreds of accounts, each. Show less



Instructure

• United States
• E-Learning Providers
• 700 & Above Employee

• Director, International Sales Operations

  • Mar 2017 - Dec 2018

  London, United Kingdom Transferred to Instructure’s London office as the company’s first Sales Operations person focused primarily on the international markets. Hired an Analyst to oversee the more developed EMEA region while I focused on the less mature APAC and LATAM markets. • Co-managed 6 underperforming salespeople in LATAM. After 6 months under my management, the team had improved their forecasting accuracy and lead-to-opportunity process, resulting in a 155% growth Y/Y in Q2 bookings. • Led the… Show more Transferred to Instructure’s London office as the company’s first Sales Operations person focused primarily on the international markets. Hired an Analyst to oversee the more developed EMEA region while I focused on the less mature APAC and LATAM markets. • Co-managed 6 underperforming salespeople in LATAM. After 6 months under my management, the team had improved their forecasting accuracy and lead-to-opportunity process, resulting in a 155% growth Y/Y in Q2 bookings. • Led the initiative to transition management of Instructure’s inside-sales reps from the marketing team to sales. After completion, the traditionally underperforming team consistently overachieved their targets and were considerably more effective than their peers. Shortly thereafter, the structure that I proposed was rolled out across the entire company. • Actively involved in the development and GTM strategy of Instructure’s corporate product, Bridge, which grew from 2 salespeople to 7 salespeople, 2 managers, and 6 inside-sales reps across APAC and EMEA.

• Sales Operations Analyst - Corporate Markets

  • Jul 2015 - Mar 2017

  Greater Salt Lake City Area Brought on board to run the Sales Operations function for Instructure’s brand new sales team selling their newly developed Corporate LMS, Bridge. In August 2016, I was transferred to London to as the Sales Operations Analyst for our international markets. Instructure went public on the NYSE on 13th November 2015. • Led the initiative to rebuild Instructure’s lead flow model from scratch, which resulted in a model that was much more accurate and data-driven. • Researched and presented… Show more Brought on board to run the Sales Operations function for Instructure’s brand new sales team selling their newly developed Corporate LMS, Bridge. In August 2016, I was transferred to London to as the Sales Operations Analyst for our international markets. Instructure went public on the NYSE on 13th November 2015. • Led the initiative to rebuild Instructure’s lead flow model from scratch, which resulted in a model that was much more accurate and data-driven. • Researched and presented recommendations to the leadership team, including the CEO, on new potential streams of revenue through new products and additional markets.



Lucid

• United Kingdom
• Media Production
• 1 - 100 Employee

• Sales Operations Consultant

  • Feb 2016 - Jul 2016

  Salt Lake City Metropolitan Area



HireVue

• United States
• Software Development
• 200 - 300 Employee

• Everything Analyst

  • Oct 2012 - Jul 2015

  Greater Salt Lake City Area Started as employee number 68 and left the company when there were over 200 employees. Hired initially as an intern to the CEO, moved to Financial Analyst, and eventually to running the analytics and operations for sales, marketing, finance, and customer success (hence “Everything Analyst”). HireVue was acquired on October 15, 2019. • Played a large part in the due diligence requests for the largest VC funding that the company had received up to that point. • Responsible for creating… Show more Started as employee number 68 and left the company when there were over 200 employees. Hired initially as an intern to the CEO, moved to Financial Analyst, and eventually to running the analytics and operations for sales, marketing, finance, and customer success (hence “Everything Analyst”). HireVue was acquired on October 15, 2019. • Played a large part in the due diligence requests for the largest VC funding that the company had received up to that point. • Responsible for creating the company’s monthly and quarterly board reporting. • Worked with our Director of LeadGen to create a new streamlined process, and the architecture behind it in SalesForce, that has resulted in $200k in savings and efficiency gains, and a 3x increase in output by the team. • Played a large part in the due diligence requests for our most recent round of funding with Technology Crossover Ventures. Show less



University Venture Fund

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Senior Associate

  • Oct 2012 - Oct 2013

  Greater Salt Lake City Area The University Venture Fund is a student run fund with $18.1 million under management. The majority of investments are made in tech and Internet companies. • Led a market research project on the Google Glass Collective. This involved heavy due diligence and the compiling of a document/deck for presentation to John Doerr of Kleiner Perkins Caufield & Byers. • Compiling memos/decks on potential investments, as well as the pitching of these decks to an investment committee. • Worked… Show more The University Venture Fund is a student run fund with $18.1 million under management. The majority of investments are made in tech and Internet companies. • Led a market research project on the Google Glass Collective. This involved heavy due diligence and the compiling of a document/deck for presentation to John Doerr of Kleiner Perkins Caufield & Byers. • Compiling memos/decks on potential investments, as well as the pitching of these decks to an investment committee. • Worked closely with our social impact investing group and helped in deciding which investments they should make based on social impact and potential upside. Show less



Lavitt Group, LLC

• United States
• Insurance

• Business Associate

  • May 2012 - Apr 2013

  Park City, Utah Mr. Lavitt is Chairman to the Utah Governor’s Board of Economic Development, Senior Advisor to Needham and Company, a growth investment bank, and a Board Member of multiple organizations. • Took part in meetings with venture investors, as well as CEOs of tech companies • Data mining, compiling, and simplifying financial reports. This internship has been one of the most valuable parts of my education and has allowed me to experience aspects of the finance industry that I never… Show more Mr. Lavitt is Chairman to the Utah Governor’s Board of Economic Development, Senior Advisor to Needham and Company, a growth investment bank, and a Board Member of multiple organizations. • Took part in meetings with venture investors, as well as CEOs of tech companies • Data mining, compiling, and simplifying financial reports. This internship has been one of the most valuable parts of my education and has allowed me to experience aspects of the finance industry that I never would have found in a textbook. Show less