Portia Chapman-Ludgate
Customer Success Manager at Vistair Systems- Claim this Profile
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Bio
Experience
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Vistair Systems
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United Kingdom
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Airlines and Aviation
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1 - 100 Employee
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Customer Success Manager
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Aug 2021 - Present
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Nightline Association
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United Kingdom
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Mental Health Care
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1 - 100 Employee
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Corporate Partnerships Officer
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Dec 2020 - Jul 2023
Working alongside the Head of Communications to proactively and independently widen the streams of fundraising for the charity. A key focus in this role is to maintain and grow relationships with potential corporate supporters. Having responsibility to organise any new contacts and fundraising, and report back to other key internal stakeholders. Using my knowledge and experience of working in the public sector, I have ensured Nightline is communicating with other exciting charities who can support the cause and growth of Nightline. Show less
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Contracts Advance
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United Kingdom
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Information Services
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1 - 100 Employee
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SDR Team Leader
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Mar 2021 - Aug 2021
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Sales Development Representative
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Jul 2020 - Mar 2021
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Swansea University
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United Kingdom
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Higher Education
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700 & Above Employee
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Student Ambassador
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Sep 2017 - Jun 2020
Frequently met with academic staff, students and parents at various events. I worked with the university, individually talking to prospective students during the Call Campaign project to answer any questions or queries. During the lockdown I took part in Zoom calls to give advice to students on how to stay motivated as well as recorded videos for new 2021 students.
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Media Suite Intern
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Jan 2019 - Sep 2019
Overseeing and organising the appropriate cameras, lighting and production for students and academic staff, whilst becoming media-savy to further help me with my career.
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C Space
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United States
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Market Research
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300 - 400 Employee
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Summer Intern
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Jun 2019 - Aug 2019
Managing and moderating online communities in order to gather specific, essential research to create engagement pieces for a variety of global clients. Working directly with the Account Director on different projects to help brands to achieve their goals through product, communications and brand strategy inspired by consumer insight. Collating information from the primary research and attending the final customer meeting to deliver and present outputs and gain stakeholder buy-in. Managing and moderating online communities in order to gather specific, essential research to create engagement pieces for a variety of global clients. Working directly with the Account Director on different projects to help brands to achieve their goals through product, communications and brand strategy inspired by consumer insight. Collating information from the primary research and attending the final customer meeting to deliver and present outputs and gain stakeholder buy-in.
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LASER Energy
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United Kingdom
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Utilities
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1 - 100 Employee
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Customer Service Specialist
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Aug 2016 - Jan 2017
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Education
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Swansea University
Bachelor of Applied Science - BASc, Business Managment