Experience

Tshinakie GROUP

• South Africa
• Information Technology & Services
• 1 - 100 Employee

• Billing Accountant

  • Nov 2022 - Present

  invoicing and reconciliation of invoices. invoicing and reconciliation of invoices.



Barclays

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• Officer

  • Aug 2015 - Present

  Closing dormant accounts. Bringing overdue accounts up to date. Charging off on deliquent accounts. Writting off bad debt. Updating customer CIF Closing dormant accounts. Bringing overdue accounts up to date. Charging off on deliquent accounts. Writting off bad debt. Updating customer CIF



Capitec Bank

• United States
• 1 - 100 Employee

• Centralised Collections Agent

  • Oct 2014 - Jul 2015

  •Obtains client information by answering telephone calls; interviewing clients; verifying information. •Determines eligibility by comparing client information to requirements. •Establishes policies by entering client information; •Informs clients by explaining procedures; answering questions; providing information. •Rehabilitate clients by offering available options. •Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. •Updates job knowledge by studying new product descriptions; participating in educational opportunities. •Accomplishes set goals and organization mission by completing related results as needed. Show less



CallForce

• France
• Technology, Information and Internet

• Account management consultant at Standard bank

  • Sep 2013 - Oct 2014

  *Duties: Rehabilitate home loan accounts in arrears. *Offer various assistance methods to clients. *Advised on different payment methods. *Solve queries within the given turn around time. *Screen and escalate calls to relevant departments. *Offer financial advise and educate on credit status and update client’s details. *Duties: Rehabilitate home loan accounts in arrears. *Offer various assistance methods to clients. *Advised on different payment methods. *Solve queries within the given turn around time. *Screen and escalate calls to relevant departments. *Offer financial advise and educate on credit status and update client’s details.



MBD Credit Solutions Pty Ltd.

• South Africa
• Financial Services
• 1 - 100 Employee

• Debt Collector

  • Mar 2013 - Aug 2013

  *Duties: Rehabilitate retail accounts in arrears. *Offer various assistance methods to clients. *Advised on different payment methods. *Solve queries within the given turn around time. *Screen and escalate calls to relevant departments. *Offer financial advise and educate on credit status and update client’s details. *Duties: Rehabilitate retail accounts in arrears. *Offer various assistance methods to clients. *Advised on different payment methods. *Solve queries within the given turn around time. *Screen and escalate calls to relevant departments. *Offer financial advise and educate on credit status and update client’s details.