Business Technology Solutions - GRC

• Mar 2022 - Present

Business Technology Solutions (BTS) • To support the business development grow by partnering with technology businesses to extend the firms services offered. These services include and are not limited to support Governance, Risk and Compliance efforts with the use of various technologies to create efficiencies for business operations. • Draw opportunities through explorations and business cases to grow sales through technology solutions by partnering with technology firms.• Building strategic business cases with business• Program Management• Delivering stakeholder value and ROI potentials

Information and Communications Technology Leadership

• Sep 2021 - Present

Technology Leadership- Planning and setting the roadmap for Technology in alignment with business objectives.- Leading and directing technology internal and external teams towards strategic objectives.- Supporting the vision and mission of the firm.- Empowering, developing and mentoring staff to build high performance teams and outcomes.Technology Management- Operations management of Technology support.- Day to day team and vendor management against defined SLA's.- Budget management- Risk Management- Operational efficiencies assessment - Project management- Governance and Compliance- Policy orchestration- Vendor assessments and contract management

Mentor

• Oct 2021 - Mar 2022

Sabbatical

• Mar 2020 - Sep 2021

• Keynote speaker at the 2nd IT sourcing and procurement summit June 2021• Mentoring and coaching previous teams and peers. Helping them find meaning in their work and grow as individuals. Helping managers maintain their sense of vision through coaching. • MBA Dissertation stage in progress.• Open to new challenging opportunities • Keynote speaker at the 2nd IT sourcing and procurement summit June 2021• Mentoring and coaching previous teams and peers. Helping them find meaning in their work and grow as individuals. Helping managers maintain their sense of vision through coaching. • MBA Dissertation stage in progress.• Open to new challenging opportunities

CIO Advisory (IT Governance / Strategy / Procurement / Compliance / Audit)

• Oct 2020 - Mar 2021

Assisting formulate the Technology Governance process for Information Technology and Strategic Project requirements. Working with the Executive Management to identify and implement controls and best practices for the business.Advising on Technology needs in relation to business strategy and operational requirements to improve efficiencies. Assisting Directors and Board members adopt new ways of working by adopting digital transformation.Responding and Improving Technology Audit Procedures and Policies.

Head ICT Infrastructure and Operations

• Nov 2019 - Mar 2020

• Led an ICT team of 40 internal staff that improved SLA’s from 77% to 89%. Resolving data reporting issues and closing out on matters that were outstanding for end users accordingly. • Through Policy management and implementation, reduced data usage costs by R18m annually.• Created a roadmap for infrastructure modernisation with the ICT teams that showed a realization benefit of R30M for the next asset depreciation period.• Build a strategic Project High-level plan to relocate technology for the AGSA head office move.• Improved DR and BCM management by facilitating a tactical team through collaboration and 50% reduction in ICT Infrastructure audit findings.

Senior Information Technology Manager - strategic business projects

• Aug 2016 - Nov 2019

• I have worked with the business to understand the technology constraints and proposed a business cases to introduce digital transformation for the Executive team. This projects were initially initiated in the claims area and as an outcome that reduced turnaround times significantly. • Reduced all IT findings to ZERO for the entire period I was employed at FEM which was the first time in 10 years since FEM had no IT audit findings.• Empowered and motivated staff to deliver on innovative projects. The continues audit findings for TCF was a concern for the business. I worked with the team to capitalise on existing resources and build an environment to manage TCF that has resulted in the reduction of TCF audit findings. • Delivered projects on both waterfall or agile approach. Through this I picked up a trend with system limitations and conducted a business review with the executive team to re look at all business processes as well. This resulted in a reduction of more than 15 % business processes. The initial budget for the new line of business system was now reduced, saving the firm financially. • The Chief Risk Officers duty was to relocate the head office where I was given the task to take over this project. I relocated head office with all requirements from health and safety, office layout, furniture, technology data centres and ergonomics that was a successful one which was done within 6 months with a tactical team. Within time, budget and all stakeholder satisfaction including the executive board.

Head of Information Technology and Infrastructure - Southern Africa

• May 2014 - Jul 2016

The key focus was to align the Southern Africa region to global IT standards.•Attended executive committee (EXCO) board meetings to provide input on the IT strategies and alignment of systems and processes. •Managed multicultural resources across the regions initiating ACWA Global standard operating procedures. •Created and implemented new IT policies for the Southern Africa region. •Established data centers and hosted service providers for technology and communication. •Negotiated new contracts with suppliers to reduce costs. •Managed facilities and building compliance for the region. •Managed training workshops on new IT initiatives and process changes. •Recruitment, training and mentoring of the IT team.

Senior Manager - Delivery and Transformation (Technology)

• Oct 2008 - Apr 2014

Managed the business integration with the ABSA merge program Africa. •Managed multiple IT projects across various platforms within budgets and timelines.•Attended ABSA Global IT management meetings reporting on requirements and processes and project implementation and delivery.•Ensured that all IT processes followed a single platform maintaining one network strategy in alignment with the global banking model.•Promoted new technology initiatives to improve productivity for stakeholders and business units to meet their needs and client expectations. •Implemented plans to mitigate future risks.•Established the bank’s core technology trading platform to create end user technology disaster recovery programs. •Managed performance, planning and succession sessions for IT teams in conjunction with the Human Resources.•Coordinated training workshops on new IT initiatives and process changes. Previous positions held with ABSARegional EUT Manager South Africa and Nigeria | 2011 – 2012Head of End User Client Services | 2010 – 2011Head of Back Office | 2009 – 2010Senior Engineer | 2008 – 2009

Regional End User Technology Manager

• Mar 2011 - Feb 2012

End User Technology Client Services Manager

• Oct 2008 - Feb 2011

Senior Site Systems Engineer

• Jan 2006 - Sep 2008