Experience

Verity Global Solutions Pvt Ltd.

• India
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Administrative Executive

  • Dec 2019 - Present



Heckyl Technologies

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Assistant Manager Admin & HR

  • Mar 2017 - Mar 2019



VirtusaPolaris

• IT Services and IT Consulting
• 500 - 600 Employee

• Admin Executive cum EA

  • Oct 2015 - 2017

  Assisting; VP & Team coordinator cum admin assistance. Key Areas of Responsibility: •The responsibility include scheduling the meeting/ conf / calls after checking the availability of the participants, ensuring they are patched in or join the call. •Marinating the calendar to ensure no overlaps of meeting happen. •Maintain different MIS •Coordinate for travel Domestic/ International by managing the tickets, •Managing forex, •pickups and other logistics •Provide administrative support (stationary , car pick up for any meetings, ensuring room bookings for meetings) •Coordinate with Team Member. •Handling, claiming / reimbursement of expenses •Regular follow-ups on mail. •Follow up with admin team for visa processing of different countries Show less



Intellect Design Arena Ltd (Group of Polaris)

• Admin Assistance

  • Jun 2014 - Sep 2015

  Key Areas of Responsibility: •Handling the entire FT Design Center (Innovation Lab which is specially designed for client visits) as an Admin Assistant, •Managing repair, maintenance & replacement of office equipment, appliances, etc. • Room bookings.( for conferences & meetings) •Keeping track with housekeeping to maintain cleanliness. •Maintaining seating report of associates •Taking care of day to day administrative work. •Handling Client visits. ( including traditional welcome ,conference room booking, lunch / dinner arrangement and all logistics) •Managing events (coordinate & helping seniors for events) •Maintaining MIS. •Handling vendor Billings and sending MIS reports. •Giving all admin support to associates. Show less



LARK LOGISTICS PVT LTD

• Export Executive

  • Dec 2012 - Dec 2013

  Lark Logistics Pvt Ltd is a freight forwarding company located at Marol, Andheri. Key Areas of Responsibility: •Making Jobs in SIS •Corresponding with Shipping Lines for the bookings and releasing the same to the clients. •Sending stuffing & onboard confirmation to customers via mails & telephone. •Day to day follow up and coordination with clients. •Sending Quotation to the customers. •Ensuring correct system updation so that cargo is not misrouted. •Backup for Sales Team •Solving Customer queries/complaints via e-mail & telephone, else escalating the same to higher authorities. •Providing vsl planning to the customer according to the shipment. •Sometime visit to the customer. Show less



MPRS Shipping and Logistics Pvt.Ltd

• Export Executive

  • Jan 2011 - Jan 2012

   Corresponding with Shipping Lines for the bookings and releasing the same to the clients.  Regular follow up on Shipping Instruction Deadline with Lines and timely submission of the same.  Day to day follow up and coordination with clients.  Solving Customer queries/complaints via e-mail & telephone, else escalating the same to higher authorities.  Maintaining the customer complaint sheet and review the same in the weekly team meeting with corrective & preventive action taken  Helping documentation team. Show less



Swift Freight (I) Pvt. Ltd

• Customer Service Executive

  • May 2007 - Jul 2008

  Swift Freight is India’s leading NVOCC & One of the Top 3 NVOCC in the India – US trade. The First Indian NVOCC to have its offices in the United States (New York and LA) Key Areas of Responsibility: •Assist team members and provide feedback regarding competitor’s activities. •Assist team members in achieving their individual targets. •Coordinate between Sales, Management to keep Customer satisfaction at highest levels possible. • Sales calls to existing customers and also to new customers for Business. •Target New customers from Site for Business. •Ensuring correct system updation so that cargo is not misrouted. •Keep regular track of all the customers. •Co-ordination with different branches & locations for proper and smooth process •Solving Customer queries/complaints via e-mail & telephone. Show less