Experience

Elysium Healthcare

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Sales Ledger Clerk

  • Sep 2017 - Present



Principal Hotel Company

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Senior Sales Ledger Administrator

  • Jan 2016 - Aug 2017



Ministry of Justice UK

• United Kingdom
• Government Administration
• 700 & Above Employee

• Clerk to the Tribunal

  • Jul 2012 - Jun 2015

  Key Responsibilities: • Managed Caseload and organised tribunal hearings. • Liaised regularly with stakeholders including Judges and solicitors regarding progress of cases. • First point of contact for all case matters. • Dealt with cases efficiently and ensured targets were met. • Confidential on all case matters. • Dealt with high level of applications and ensured each case was dealt with the highest of priority • Maintaining a high standard and training others at the same time. • Managed and updated the internal intranet with statistical data and local business updates • Ensured department standards remained at a high standard. Extra Responsibilities undertaken: • Organised charity events and promoted them with posters, email communication and Digital Marketing. • Helped with the launch and start-up of the I-portal an interactive internal website for teams to communicate daily. • Introduced training sessions for the I-Portal so team leaders could update their department pages. • Produced visual material for weekly presentation. • Organised Christmas Parties for the team at the Ministry of Justice • Networked with local caterers and restaurants, venues and businesses for events. Key Achievements: • Planned and coordinated events. • Networked with various businesses in Leicester for Events. • Nominated as ‘Employee of the Month’ for the months of January and March 2015. • Contributed to the award winning Tribunal in the UK. • Winner of Team Bonding Christmas competition at the Ministry of Justice – The Mental Health Team won the competition following my organisation of theme and coordination of all team members. Show less



learndirect Limited

• United Kingdom
• Education Management
• 300 - 400 Employee

• Administrator

  • Jul 2012 - Jul 2012

  A short term contract undertaken to assist with Learn Directs high volume of administration whilst looking for a long term role. Key Responsibilities: • Understood the work based learning programmes offered by Learn Direct. • Liaised with Clients and customers. • Motivated and encouraged people enrolled on to courses. • Methodically organised administration work. A short term contract undertaken to assist with Learn Directs high volume of administration whilst looking for a long term role. Key Responsibilities: • Understood the work based learning programmes offered by Learn Direct. • Liaised with Clients and customers. • Motivated and encouraged people enrolled on to courses. • Methodically organised administration work.



Learning and Work Institute

• United Kingdom
• Research Services
• 1 - 100 Employee

• Project Administrator

  • Jan 2012 - Apr 2012

  NIACE is the national voice for lifelong learning. They are a large internationally developed organisation and look at issues central to the economic renewal of the UK. NIACE work with a range of stakeholders including the Department for Business Innovations and Skills to support the learning and skills sector in providing better and further opportunities for all adults. Key Responsibilities: • Updated publications on the external website. • Informed third parties with information through the website. • Supported the Marketing department with marketing campaigns. • Managed events and conferences – provided clients with resources. • Completed deadlines on projects and supplied information to project Directors. • Managed customer queries and resolved them. • Processed invoices and purchase orders for membership renewals. Key Achievements: • Developing knowledge of the CRM system. • Management of workload and assisting with team projects. • Adapted knowledge to correspond with the Education sector. • Worked with different departments and assisted them with diverse projects. Show less



Sidki & Sidki Consulting

• Leicester, United Kingdom

• Marketing Assistant

  • Oct 2011 - Dec 2011

  Sidki & Sidki are a consultancy providing business consultancy and project management service to the public and private sector. They focus on helping UK companies build trusted links with India, China and North Africa. Key Responsibilities: • Made daily appointments and completed general filing. • Dealt with telephone enquiries and took messages. • Completed minutes in meetings and documented them. • Taught clients to use the IT software. • Investigated methods of improving the design layout of the current business. • Looked at marketing strategies to improve customer awareness on the Smart campaign. • Development of a marketing strategy report, entailing findings and recommendations. • Investigated cost effective promotional methods for the Smart campaign. • Developed and copyrighted all marketing material and authorised the final document. • Responsible for staff management and delegation of work. Main Achievements: • The ability to work effectively in a team. • Development of management skills. • Experience taking instructions and following them through efficiently. • Development of customer service skills. • Ability to keep strict deadlines and organised. • Development skills with working closely with the designer. • Created the foundations of the company’s marketing strategy. • Developed additional marketing skills in a consulting environment. Show less



Excel Jewellery

• Nottingham, United Kingdom

• Retail Auditor

  • Dec 2010 - May 2011