Experience

Infinity, a Stamford Technology Company
• Human Resources Manager

  • Sep 2021 - Present


Livingston International

• Canada
• International Trade and Development
• 700 & Above Employee

• Cash Allocator

  • Jan 2020 - Sep 2021

  • Allocating receipts into the account receivables system using information provided by clients • Responsible for allocating wires and direct deposits to invoices • Investigate and process any refunds to clients for overpayments • Prepare and distribute unapplied payment forms to appropriate cash flow system • Prepare daily accounting packages for approval • Maintain the database and client account with accurate data • Aid support as required in the Finance Department • Segregating and preparing cheques for deposit Show less



OPUSING Corporation

• Human Resources Specialist

  • Jul 2019 - Jan 2020

  • Maintain ongoing relationships with employment clients to ensure the selection of the most qualified candidates • Managed the hiring process from start to finish ensuring approved processes and standards are followed and ensuring that organization values and culture are embedded into each step. • Conduct employee onboarding and facilitate training & development programs for new hires • Maintain updated and accurate employee files and records in electronic and paper form • Effective in handling multiple tasks in an organized manner and delivering task within the time frame via effective time management • Develop / implement recruiting strategies to meet current and anticipated staffing needs Show less



Digiqom

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Human Resources Manager

  • Mar 2017 - May 2019

  Human Capital and HR Branding • Managed the hiring process from start to finish ensuring approved processes and standards are followed and ensuring that organization values and culture are embedded. • Assisted in the development, consolidation, roll-up and monitoring of the operating and capital budgets for the HR division in collaboration with the Business Head • Partnered with leaders and hiring teams to understand staffing requirements and create sourcing attraction and hiring strategies to bring the best talent to each vacancy. • Maintained contact with candidates in the pipeline (both internal and external) to either ensure interest and/or up to date information. • Maintained a strategic internal candidate and position list from talent management practices. • Conducted all screening interviews with pre-qualified candidates and manage all internal screens. • Provided hiring recommendations based on expertise within assigned functional area collected throughout the interview process. • Developed and implemented recruiting strategies with the stakeholders to meet current or anticipated staffing needs • Developed creative job descriptions in order to attract the right candidates for the organization. • Examined and improved talent management process, implementing strategies for increasing employee performance and retention. • Build career and succession plan to identify internal talent • Coordinated a variety of short and long-term projects. Talent Development and Management • Recommended organizational training priorities, defined content and executed trainings. • Worked on training retention and ensure ROI is achieved from such programs. • Key team member at on campus recruitment drives and career fairs. Performance Management and Measurement • Defined performance evaluation method for the organization. • Implemented new technology tools to evaluate employee performance. • Implemented HR programs, employee progression programs, and rewards and recognition Show less



Shine.com

• E-Learning Providers

• Client Servicing Manager

  • Jun 2009 - Oct 2015

  Talent Management • Managed complete recruitment cycle for sourcing the best talent from diverse sources • Hired 200+ candidates for various positions like Business Development, Client Servicing, Account Managers, Human Resource Managers for various service sector companies. • Hired 50+ candidates for shop floor roles. Client Services Manager • Interact with clients and build relationships with them while ensuring their needs are being met • Mastermind creative ways to deliver an exceptional client experience • Develop and oversee the implementation of client service protocols • Resolve complex client problems or disputes in a professional manner • Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement • One-to-one customer interactions for resolving queries, also resolving the queries over call. • Maintained the call log in excel for all the customer queries, which helped in making the group of queries which were received frequently and the bugs we resolved from the system, to give the best user-friendly portal to the clients. Training and Development • New hiring Induction Program • Knowledge Sharing Programs • Coach and support team members to help them meet departmental goals • Evaluated certification tests for all the new hires in the organization bases on their product training • Coordination and complete administration for Technical Trainings. Show less



Opus Info Solutions

• India

• Human Resources Administrator

  • Jan 2008 - May 2009

  • Prepared HR reports and presentations such as manpower reports, over time and late coming reports, absenteeism reports of the employee, the information was used by the management to analyze the late coming and make strategies for hiring also, helped in implementing the policies to overcome the late coming issues. • Responsible for onboarding program of the new hires and ensured all required paperwork was completed • Conducted and coordinated with the Departmental Heads/Line Managers to ensure the effectiveness of the Orientation Program, as each line manager will educate the new hire the importance of their department and how they work. This helped the new hires to know all about the company and the process. • Coordinated training programs for both internal and external hires • Managed travel policy and training expenses for employees and informing the employees and management their eligibility on travel slab and expenses. This resulted in managing the company expenses and also transparency was maintained in the system. Show less