Pooja Bala Nehru

Student Worker at Master of Science in Information Technology at Northwestern University
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Contact Information
us****@****om
(386) 825-5501
Location
Evanston, Illinois, United States, US
Languages
  • English Full professional proficiency
  • Telugu Native or bilingual proficiency
  • Tamil Native or bilingual proficiency
  • Hindi Full professional proficiency
  • Spanish Limited working proficiency

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Experience

    • Student Worker
      • Jan 2023 - Present

  • Opto Financial
    • Chicago, Illinois, United States
    • Software Engineer Intern
      • Jan 2023 - Apr 2023

      ● Spearheaded secure and feature-rich mobile app eliciting a notable 37% higher user retention with a 10% increase in user engagement. ● Implemented real-time chat functionality, push notifications, and user authentication using React Native for cross-platform development, AWS Amplify for backend services. ● Delivered a secure payment gateway using the Plaid API for subscribers, procuring a 25% reduction in customer support queries. ● Orchestrated comprehensive unit and integration tests to ensure the quality and reliability of the codebase, contributing to the successful deployment and maintenance of the project. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Quality Service Associate
      • May 2019 - Jun 2022

      ● Played a pivotal role as a QA lead in ensuring the impeccable quality of software of Echo Show devices. ● Used Selenium and Appium for automated testing of web and mobile apps, raising test coverage by 30% and reducing test time. Employed Postman for API testing, networking with the API team and Software Engineers. ● Employed specialized tools like TestComplete and Xcode Simulator for localization and internationalization software testing, ensuring flawless software experiences across 14 languages and reducing localization errors by 30%. ● Leveraged Jira for efficient test case management and defect tracking, resulting in a 20% improvement in efficiency and faster defect resolution and conducted performance testing using tools like JMeter and LoadRunner. Show less

Education

  • Northwestern University
    Masters, Information Technology
    2022 -
  • VELS University
    Master of Computer Applications - MCA, Computer/Information Technology Administration and Management
    2016 - 2019
  • University of Madras
    Bachelor of Commerce - BCom, Business/Commerce, General
    2011 - 2014

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