Experience

Contact Web Ltd

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Data Analyst

  • Jul 2023 - Present

  At Contact Web, I'm responsible for ONMO credit account taking care of: 1: Analyze and interpret ONMO’s Credit financial data of customers and segregate the customers into different groups. 2: Developed Tableau dashboard by gathering the requirements from stakeholders and verified the data integrity and quality. 3: Followed root cause analysis by querying the backend data with SQL to identify any issue in the data and report it back to the backend Team. 4: Process improvement and accurate data documentation. 5: Coordinating with the sales and rebate team stakeholders 6: Dealing with stakeholders and taking care of end to end process of Credit life cycle from requirement gathering to dashboard delivery and maintenance 7: Followed Agile methodologies at workplace. Show less



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Financial Data Analyst

  • Nov 2021 - Jun 2022

  1: Analyze, interpret user stories/requirements by collaborating with stakeholders, cross functional teams and partners. 2: Worked on huge volume of data in Tableau and developed interactive dashboards and presented to senior stakeholders. 3: Performed Exploratory Data Analysis and wrote SQL scripts to check the claim amount and presented it as a dashboards to stakeholders. Also generated Monthly reports. 4: Independently worked on huge volume backend big deals claims. 5: Collaborated with Payment, Sales and Finance team to process the partners rebate payment. 6: Mentored juniors about the claim management process. 7: Followed Agile methods in team and used JIRA for task tracking, reviewing epics and user stories to align to business objectives Show less



ICICI Home Finance Company Limited

• India
• Financial Services
• 700 & Above Employee

• Data Analyst - Customer Service Associate

  • Mar 2019 - Oct 2021

  1: Developed excel tool, which supported the loan application 2: Developed Dashboards in excel using pivot and macros. 3: Resolving customer issues and legal cases pertaining to sanctions and disbursement process. 1: Developed excel tool, which supported the loan application 2: Developed Dashboards in excel using pivot and macros. 3: Resolving customer issues and legal cases pertaining to sanctions and disbursement process.



ICICI Prudential Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Junior Analyst - Unit Manager

  • Jul 2018 - Mar 2019

  1: As ICICI is India’s leading insurance provider had to work on huge volume of insurance data, identified potential customers and helped in developing insurance policies. 2: Formulating sales strategies for different products and achieving target 1: As ICICI is India’s leading insurance provider had to work on huge volume of insurance data, identified potential customers and helped in developing insurance policies. 2: Formulating sales strategies for different products and achieving target