Pooja Rawat
Office Assistant at M R international- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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gujarati -
Topline Score
Bio
Credentials
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licenciate in insurance from Insurance Institute of India,Mumbai
insurance institute of india
Experience
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M R International
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India
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Consumer Goods
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1 - 100 Employee
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Office Assistant
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Mar 2016 - Present
Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both… Show more Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both customers and suppliers • To support the wider team should an opportunity arise. update and maintain internal staff contact lists • co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards • organise travel arrangements for staff • co-ordinate and organise appointments and meetings • assist with event planning and implementation • monitor and maintain office supplies • ensure office equipment is properly maintained and serviced • perform work related errands as requested such as going to the post office and bank • keep office area clean and tidy Show less Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both… Show more Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both customers and suppliers • To support the wider team should an opportunity arise. update and maintain internal staff contact lists • co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards • organise travel arrangements for staff • co-ordinate and organise appointments and meetings • assist with event planning and implementation • monitor and maintain office supplies • ensure office equipment is properly maintained and serviced • perform work related errands as requested such as going to the post office and bank • keep office area clean and tidy Show less
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Office Assistant
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Mar 2016 - Present
Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both… Show more Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both customers and suppliers • To support the wider team should an opportunity arise. update and maintain internal staff contact lists • co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards • organise travel arrangements for staff • co-ordinate and organise appointments and meetings • assist with event planning and implementation • monitor and maintain office supplies • ensure office equipment is properly maintained and serviced • perform work related errands as requested such as going to the post office and bank • keep office area clean and tidy Show less Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both… Show more Provide excellent customer service • answer phones and transfer to the appropriate staff member • greet public and clients and direct them to the correct staff member • coordinate messenger and courier service • receive, sort and distribute incoming mail • monitor incoming emails and answer or forward as required • fax, scan and copy documents • maintain office filing and storage systems • To work within current KPI’s in terms of service delivery to both customers and suppliers • To support the wider team should an opportunity arise. update and maintain internal staff contact lists • co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards • organise travel arrangements for staff • co-ordinate and organise appointments and meetings • assist with event planning and implementation • monitor and maintain office supplies • ensure office equipment is properly maintained and serviced • perform work related errands as requested such as going to the post office and bank • keep office area clean and tidy Show less
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Primark
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Ireland
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Retail
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700 & Above Employee
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Retail Assistant (Operations)
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Oct 2015 - Mar 2016
Assignment Summary: Responsible for day to day Operations relation work. Managing staff over 50. Responsible to train people regarding health and safety. Publishing all management reports (daily, weekly and monthly). Performing risk assessments and dealing with health and safety issues. Dealing with the contractors and visitors at the store. Assignment Summary: Responsible for day to day Operations relation work. Managing staff over 50. Responsible to train people regarding health and safety. Publishing all management reports (daily, weekly and monthly). Performing risk assessments and dealing with health and safety issues. Dealing with the contractors and visitors at the store.
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LIC
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Insurance
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700 & Above Employee
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Assistant Administration Officer
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Oct 2010 - Jul 2015
My responsibilities at the Human Resource Dept. of LIC included: Welcomes new employees to the organization by conducting orientation. Provides payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing data. Maintains employee information by entering and updating employment and status-change data. Pre interview screening, including one to one and group interviews. Following up with candidates post… Show more My responsibilities at the Human Resource Dept. of LIC included: Welcomes new employees to the organization by conducting orientation. Provides payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing data. Maintains employee information by entering and updating employment and status-change data. Pre interview screening, including one to one and group interviews. Following up with candidates post interview. My responsibilities at the Accounts Department of LIC included: Controlling inflow and outflow of cash in the form of New business premium Renewal premium Handling cash (more than 1.5 crore p.a). Reconciliation of accounts Payment accounts Collection account Show less My responsibilities at the Human Resource Dept. of LIC included: Welcomes new employees to the organization by conducting orientation. Provides payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing data. Maintains employee information by entering and updating employment and status-change data. Pre interview screening, including one to one and group interviews. Following up with candidates post… Show more My responsibilities at the Human Resource Dept. of LIC included: Welcomes new employees to the organization by conducting orientation. Provides payroll information by collecting time and attendance records. Submits employee data reports by assembling, preparing, and analyzing data. Maintains employee information by entering and updating employment and status-change data. Pre interview screening, including one to one and group interviews. Following up with candidates post interview. My responsibilities at the Accounts Department of LIC included: Controlling inflow and outflow of cash in the form of New business premium Renewal premium Handling cash (more than 1.5 crore p.a). Reconciliation of accounts Payment accounts Collection account Show less
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Fortis Healthcare
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India
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Hospitals and Health Care
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700 & Above Employee
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Patient Welfare Officer
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Feb 2008 - Oct 2010
Assignment Summary: Publish MIS reports (daily, weekly and monthly). Handling in-house patient relationship and taking care of grievance. Resolving patient issues with the help of Head of the department. Implement innovative measures to provide better services to the patients. Assignment Summary: Publish MIS reports (daily, weekly and monthly). Handling in-house patient relationship and taking care of grievance. Resolving patient issues with the help of Head of the department. Implement innovative measures to provide better services to the patients.
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Education
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2016 - 2016
ACACIA LEARNING COLLEGE
CIPD LEVEL-5, HR -
2009 - 2011
Symbiosis International University
PGDHRM, HR -
2005 - 2007
University of Rajasthan
Master of Arts (M.A.), Public Administration
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