Experience

UniAcco

• India
• Technology, Information and Internet
• 100 - 200 Employee

• Sales Operations Executive - Management

  • Aug 2023 - Present

  - Collaborate with the Sales and Marketing teams to execute the company's sales strategy. - Assist in developing sales plans and objectives to achieve revenue targets. - Provide sales teams with the necessary tools, resources, and materials to maximize their effectiveness. - Manage CRM systems and ensure accurate data entry and reporting. -Monitor and report on key performance indicators (KPIs) to track sales team performance. - Identify and implement process improvements to streamline sales operations. -Ensure sales processes are efficient and compliant with company policies. - Analyze sales data to identify trends, opportunities, and areas for improvement. -Generate reports and insights to guide decision-making within the sales department. -Assist in onboarding and training new sales team members. -Provide ongoing support and resources to enhance the skills and knowledge of the sales team. - International Customer Service (phone call, email and Whatsapp). - Collaborate with the Customer Support team to address customer inquiries and issues promptly. - Monitoring with the Reconciliation Team for data updates. - Maintain a customer-centric approach and ensure a positive customer experience throughout the sales process. -Work closely with other departments such as Marketing, Operations, and Finance to ensure alignment with sales goals and objectives. Show less



ThePilot.in

• Senior Operations Executive

  • Nov 2020 - Jul 2023

  Oriented senior operations executive with over 4 years of experience in managingcomplex operations and delivering strategic objectives. Demonstrated success inimproving process efficiency, reducing costs, and increasing revenue. Skilled in teamleadership, budgeting, and project management. Proven ability to develop and implementoperational strategies that align with business goals and drive growth. Adept at buildingrelationships with stakeholders, fostering collaboration, and communicating effectivelywith all levels of the organization. Seeking a challenging leadership role to leverage myskills and experience to drive organizational success. Show less

• Operation Executive

  • Jul 2019 - Nov 2020