Pooja More
Senior Key Account Manager at BrandSTIK Solutions Pvt. Ltd- Claim this Profile
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Bio
Credentials
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Post Graduate Diploma in Supply Chain Management
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Experience
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BrandSTIK Solutions Pvt. Ltd
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India
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Advertising Services
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1 - 100 Employee
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Senior Key Account Manager
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Feb 2019 - Present
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. Establishing and overseeing internal budgets with the company and external budgets with the client. To understand and maintain details regarding the nature of business and business model to extract existing and potential opportunities as well as any potential risks. To provide a differential customer experience that supports… Show more Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. Establishing and overseeing internal budgets with the company and external budgets with the client. To understand and maintain details regarding the nature of business and business model to extract existing and potential opportunities as well as any potential risks. To provide a differential customer experience that supports our value proposition & also ensure maintenance of minimum threshold and retention of business customer. Drive superior product & process for sales and service to premier clients, along with necessary feedback to the Program Team for enhanced product development. Superior service skills "client first" approach resulting in strong customer loyalty Communicating and collaborating with the development, advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met. Recommend ideas for website enhancements to improve customers overall website experience & Develop and create e-commerce strategies in order to improve website performance and sales. Planning and presenting different reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders and possible use in future case studies or company training Show less Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. Establishing and overseeing internal budgets with the company and external budgets with the client. To understand and maintain details regarding the nature of business and business model to extract existing and potential opportunities as well as any potential risks. To provide a differential customer experience that supports… Show more Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. Establishing and overseeing internal budgets with the company and external budgets with the client. To understand and maintain details regarding the nature of business and business model to extract existing and potential opportunities as well as any potential risks. To provide a differential customer experience that supports our value proposition & also ensure maintenance of minimum threshold and retention of business customer. Drive superior product & process for sales and service to premier clients, along with necessary feedback to the Program Team for enhanced product development. Superior service skills "client first" approach resulting in strong customer loyalty Communicating and collaborating with the development, advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met. Recommend ideas for website enhancements to improve customers overall website experience & Develop and create e-commerce strategies in order to improve website performance and sales. Planning and presenting different reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders and possible use in future case studies or company training Show less
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Honeycomb Mangement Relationship Services
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Public Relations and Communications Services
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1 - 100 Employee
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Operations Manager
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Dec 2014 - Jan 2019
Devise and execute a short-term product development strategy by adding more value to existing products through features, up-selling, or cross selling. Handling Purchase and Logistics at PAN India level by working closely with vendors to meet the given deadlines. resolving clients and customer queries in the Perform as functional bridge amongst external vendors as well as internal stakeholders. To work with the vendors of categories of products like Electric and electronic… Show more Devise and execute a short-term product development strategy by adding more value to existing products through features, up-selling, or cross selling. Handling Purchase and Logistics at PAN India level by working closely with vendors to meet the given deadlines. resolving clients and customer queries in the Perform as functional bridge amongst external vendors as well as internal stakeholders. To work with the vendors of categories of products like Electric and electronic products, IT Products, Automobiles, Tool Kits, Luxury Necessity Goods. Continuously optimize purchase cost and endeavor to offset inflation through cost reduction actions Ensure to track, measure, report and evaluate vendor performance. Work Closely with Vendors to ensure to resolve problems of vendors by giving effective support related to products, pricing, negotiation, logistics and deliveries. Manage compilation and presentation of correct and complete information for all products for products catalog listing. Resolving the queries related to rejections, replacement and order fulfillment etc. for B2B reward program. Support and coordinate with the various departments particularly with accounts for payments and taxations. Acquire a thorough understanding of key customer expectations and requirements. Ensure the correct products and services are delivered to customers in a timely manner. Show less Devise and execute a short-term product development strategy by adding more value to existing products through features, up-selling, or cross selling. Handling Purchase and Logistics at PAN India level by working closely with vendors to meet the given deadlines. resolving clients and customer queries in the Perform as functional bridge amongst external vendors as well as internal stakeholders. To work with the vendors of categories of products like Electric and electronic… Show more Devise and execute a short-term product development strategy by adding more value to existing products through features, up-selling, or cross selling. Handling Purchase and Logistics at PAN India level by working closely with vendors to meet the given deadlines. resolving clients and customer queries in the Perform as functional bridge amongst external vendors as well as internal stakeholders. To work with the vendors of categories of products like Electric and electronic products, IT Products, Automobiles, Tool Kits, Luxury Necessity Goods. Continuously optimize purchase cost and endeavor to offset inflation through cost reduction actions Ensure to track, measure, report and evaluate vendor performance. Work Closely with Vendors to ensure to resolve problems of vendors by giving effective support related to products, pricing, negotiation, logistics and deliveries. Manage compilation and presentation of correct and complete information for all products for products catalog listing. Resolving the queries related to rejections, replacement and order fulfillment etc. for B2B reward program. Support and coordinate with the various departments particularly with accounts for payments and taxations. Acquire a thorough understanding of key customer expectations and requirements. Ensure the correct products and services are delivered to customers in a timely manner. Show less
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Jyoti Builders
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Bandra
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Purchase Executive
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Jul 2012 - Nov 2014
Driving appropriate relationships with external business partners/ suppliers to achieve the business results, lead or contract negotiations and management. Setting up the weekly, monthly, quarterly procurement plan and same to be approved by management. Securing quotations for evaluating suppliers. Uncover business building ideas & cost saving opportunities via disruptive thinking and ideas. Source, select and negotiate for the best purchase package in terms of quality… Show more Driving appropriate relationships with external business partners/ suppliers to achieve the business results, lead or contract negotiations and management. Setting up the weekly, monthly, quarterly procurement plan and same to be approved by management. Securing quotations for evaluating suppliers. Uncover business building ideas & cost saving opportunities via disruptive thinking and ideas. Source, select and negotiate for the best purchase package in terms of quality, price, terms and conditions, deliveries and services with suppliers’ subcontractors assigned. Liaison with the Stores/Technical department to maintain optimum inventory. Monitor and coordinate deliveries of items between suppliers to ensure that all items delivered on site/store on time with planning and managing inventory levels of materials or products. Analysis of Vendor performance, Price Variance & Purchased related responsibility. Execution and monitoring of all purchase related activities and support to relevant departments with all necessary documents. Periodical assessment of existing vendors and suppliers. Show less Driving appropriate relationships with external business partners/ suppliers to achieve the business results, lead or contract negotiations and management. Setting up the weekly, monthly, quarterly procurement plan and same to be approved by management. Securing quotations for evaluating suppliers. Uncover business building ideas & cost saving opportunities via disruptive thinking and ideas. Source, select and negotiate for the best purchase package in terms of quality… Show more Driving appropriate relationships with external business partners/ suppliers to achieve the business results, lead or contract negotiations and management. Setting up the weekly, monthly, quarterly procurement plan and same to be approved by management. Securing quotations for evaluating suppliers. Uncover business building ideas & cost saving opportunities via disruptive thinking and ideas. Source, select and negotiate for the best purchase package in terms of quality, price, terms and conditions, deliveries and services with suppliers’ subcontractors assigned. Liaison with the Stores/Technical department to maintain optimum inventory. Monitor and coordinate deliveries of items between suppliers to ensure that all items delivered on site/store on time with planning and managing inventory levels of materials or products. Analysis of Vendor performance, Price Variance & Purchased related responsibility. Execution and monitoring of all purchase related activities and support to relevant departments with all necessary documents. Periodical assessment of existing vendors and suppliers. Show less
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Education
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MICA | The School of Ideas
Postgraduate Degree, Digital Marketing and Communication -
Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019
Master’s Degree, Logistics, Materials, and Supply Chain Management