Pooja Kaphalia

Program operations associate at Mugafi
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Contact Information
us****@****om
(386) 825-5501
Location
Gurugram, Haryana, India, IN

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Credentials

  • ESG Risks and Opportunities
    Coursera
    Oct, 2023
    - Nov, 2024
  • Excel Skills for Business: Essentials
    Coursera
    Mar, 2023
    - Nov, 2024
  • Excel Skills for Business: Intermediate I
    Coursera
    Mar, 2023
    - Nov, 2024

Experience

    • India
    • Entertainment Providers
    • 1 - 100 Employee
    • Program operations associate
      • Jun 2023 - Present

      • Supporting the content creation efforts and assisting on various writing-related tasks across the organization. • Managing daily operations and contribute to projects that help organization to communicate the brand message to it’s target audience. • Assist in creating and editing content for company’s website, social media platforms, and marketing materials. • Conduct research and analysis to support the content strategy. • Collaborate with team members to develop new content ideas and campaigns. • Monitor and analyze the performance of the content and provide recommendations for improvement. • Assist with various writing-related tasks, including but not limited to copywriting, proofreading, and editing. Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Research Contractor
      • Dec 2022 - Jun 2023

      Created deep dive database of Indian insurers for effective and qualitative analysis of financial results, key metrics, and analytical ratios. Contributed ideas through extensive research on Indian insurance sector/topics/trends vis-à-vis global best practices. Developed deep understanding of BCG Knowledge Navigator KN) for research on internal knowledge repositories and existing capabilities. Maintain and own BCG’s India Insurance Newsletter page and publish it in BCG’s Knowledge Navigator (KN) on fortnightly basis. Created insightful, crisp, and comprehensive reports for meaningful understanding and analysis in insurance sector. In-depth analysis of ESG initiatives of Indian and global insurers especially European insurers for sustainability in Insurance. The document named “ESG in Insurance: India focus” was published in BCG’s Knowledge Navigator in April’23. Independently handled the client requests by providing relevant, requirement specific and meaningful data/content most appropriate and timely manner. Worked in close collaboration with internal and case teams by providing industry number updates, quarterly business reports with effective market analysis, to diversify the learning and network connections. Performed effectively in self-directed work environment, managing day-to-day operations and decisions. Show less

Education

  • Birla Institute of Applied Sciences
    Bachelor of Technology - BTech, Electronic And communication
    2015 - 2019
  • Army Public School (APS)

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