Experience

Indovision Services Private Limited

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Feb 2020 - Present

  Project management Belt  Service delivery management  Implementation  Vendor management  Single point of contact for any nationwide escalation.  Single point of contact for any information sought by bank.  Ensure committed delivery on the project rollout front.  Ensure committed delivery on the network uptime front.  Ensure smooth achievement of project timelines.  Ensure compliance of the Contract and SLAs through supervising the performance of other personnel of the Bidder involved in service deliveries etc.  Managing/Supervising timely resolution of escalations/tickets via Circle level Project Managers and Bidders NOC.



Reliance Communications

• India
• Telecommunications
• 700 & Above Employee

• Assistant Manager

  • Sep 2018 - Feb 2020

   Responsible for first level troubleshooting of fault tickets of below services: o L3VPN o L2VLL o DIA o Lease Line o PRI  All over India technical support and Fault Management for the WAN connectivity  Including the troubleshooting of routing protocols like BGP, OSPF for DIA, L3VPN, L2VLL.  LAN/WAN troubleshooting with protocols such HSRP, VRRP, GLBP, OSPF, BGP(IPSEC)  Resolution of service affecting problems on proactive or reactive basis for Data circuits.  Install, upgrade, configure and troubleshoot network devices such as routers, switches etc.  Finding and analysis of root cause for fault and furnishing the same to customers.  Checking last-mile, UBR and EOPDH connectivity and Updating logs in clarity.  Created and Extended Separate VLAN’s on Cisco7609 Router and 4500,3750L-3 Switches. For different customers.  Hands on experience on Cisco, Huawei, Juniper, ASR, CCR routers for data services with the knowledge of routing protocols like OSPF and BGP.  Coordinating with RDN, OSP, MEN, Field team to carry out for resolving various issues related to Switches & Routers.  Providing assistance and update to customer and customer service account manager over an Email and call for issues like client connectivity, frequent disconnections, packet loss, etc.



dbNix Systems Pvt Ltd.

• India
• Information Technology & Services
• 1 - 100 Employee

• Network Engineer

  • Oct 2017 - Aug 2018



Synoptic Technologies Ltd

• Mumbai Area, India

• Network Engineer

  • Nov 2016 - Oct 2017