POOJA BAJAJ
Head Quality Neuro Physiotherapist at AktivHealth™- Claim this Profile
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Bio
Experience
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Aktivhealth™
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India
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Wellness and Fitness Services
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1 - 100 Employee
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Head Quality Neuro Physiotherapist
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Oct 2018 - Jul 2020
Developing & implementing neurorehab related operational strategies across all AktivHealth centres(Medanta Hospital Neurorehab department and other centres) Maintaining liaison with internal and external clinical and non clinical stakeholders to provide excellent academic and clinical experiences for the staff and the clients respectively Promoting & enhancing neurorehab reputation by Assuring quality services and regular clinical assessment Worked closely with the Head of… Show more Developing & implementing neurorehab related operational strategies across all AktivHealth centres(Medanta Hospital Neurorehab department and other centres) Maintaining liaison with internal and external clinical and non clinical stakeholders to provide excellent academic and clinical experiences for the staff and the clients respectively Promoting & enhancing neurorehab reputation by Assuring quality services and regular clinical assessment Worked closely with the Head of Marketing and Providing written clinical content, organizing marketing events Content preparation for online project Business development for Neuroequilibrium project and budget planning for neurorehab across centres Team training, Info talks for clients (Community based rehabilitation), running support group, client management and patient handling Stay up-to-date with healthcare regulations Assist HR in recruitment
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Centre Head
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Sep 2017 - Sep 2018
Commercial Promoting Aktiv Health Plans People Management & Operations: Monitor administrative staff’s performance, train new employees. Supervise daily administrative operations. Develop and implement effective policies for all operational procedures. Finance & Marketing: business development and budget planning, creating brand awareness and promoting loyalty programs. Own P& L for Punjabi Bagh centre Quality control across Aktivhealth centres including Medanta Hospital Neurorehab… Show more Commercial Promoting Aktiv Health Plans People Management & Operations: Monitor administrative staff’s performance, train new employees. Supervise daily administrative operations. Develop and implement effective policies for all operational procedures. Finance & Marketing: business development and budget planning, creating brand awareness and promoting loyalty programs. Own P& L for Punjabi Bagh centre Quality control across Aktivhealth centres including Medanta Hospital Neurorehab department. Client Management and patient handling Maintaining liaison with internal and external clinical and non clinical stakeholders to provide excellent academic and clinical experiences for the staff and the clients respectively
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Team Lead
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Oct 2015 - Sep 2017
Patient Handling: assessment, diagnosis, treatment planning, counseling, documentation, confidentiality and equipment maintenance Overarching neurorehab across all AktivHealth centres and tracking quality indicators Implementing the organizational policies and SOP’s Regular peer to peer training, following evidence based practices
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Neuro Physiotherapist
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Oct 2013 - Sep 2015
Patient Handling Initiatives/Achievements: Setting Neuro Rehabilitation department for Aktivhealth at Various Centres. Designing and content writing for neuro brochures. Support group initiated for neuro, geriatrics and chronic health issues patients. Home care physiotherapy set up
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Senior Physiotherapist
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Apr 2010 - May 2012
Patient Handling & team management, intern management, Psychological counselling of patients and relatives, diabetic educator, training coordinator, inventory management,supervising juniors, project mentor for interns, member of scientific committee, patient safety, regular data maintenance for operated spine surgeries, health promotion programs & liaising with consultants for better outcomes in clinical care. Preparing for NABH audit.
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Physiotherapist
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Apr 2008 - Mar 2010
Assessing a client/ patient’s condition to diagnose; thereby creating tailor made treatment plan. Educating client, their families. Documentation of sessions delivered, referring patients to other members of the medical community if necessary, developing rapport with clients to build a relationship of trust and mutual respect
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Freelance
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Delhi, India
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Physiotherapist
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Aug 2007 - Apr 2008
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Freelance
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Delhi, India
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Physiotherapist
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Mar 2005 - Aug 2005
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Education
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Birla Institute of Technology and Science, Pilani
Master of Philosophy - MPhil, Hospital & Health System Management -
Institute of applied medicicine & Research, Ghaziabad
Master's degree, Physical Therapy/Therapist -
Sardar Bhagwan Singh Post Graduate Institute of Biomedical Sciences & Research, Dehradun
Bachelor's degree, Physical Therapy/Therapist