Experience

Sand Technologies

• Business Consulting and Services
• 1 - 100 Employee

• Learner Experience coordinator-Intern

  • May 2023 - Present

  South Africa Guide the students on how to use the space. Do a basic level of customer support for students who have a problem. Take care of logistics of the space, proper use, tracking of attendance, monitoring of facilities. Building community and facilitating peer learning Submit analytical reports to the manager i.e. Attendance summary, analyzed feedback from users of the hub. Is responsible for the efficient day to day operation of the hub/Spoke, i.e. Back office, Front office and general hub/spoke… Show more Guide the students on how to use the space. Do a basic level of customer support for students who have a problem. Take care of logistics of the space, proper use, tracking of attendance, monitoring of facilities. Building community and facilitating peer learning Submit analytical reports to the manager i.e. Attendance summary, analyzed feedback from users of the hub. Is responsible for the efficient day to day operation of the hub/Spoke, i.e. Back office, Front office and general hub/spoke operations. Ensure all students adhere to approved code of conduct and follow policies and procedures at all times. Must be responsible to consider the complaints and interrogations of students, and act accordingly by ensuring that excellent service is delivered to meet the objectives of the hub/spoke and the overall program. Must ensure the most efficient and effective use of all hubs/spoke’s resources WiFi, Toiletries, break out/Co-working rooms, furniture and fittings. Is responsible to communicate efficiently all important and appropriate matters to students and management. E.g. putting up notices and broadcasting necessary information. Keep First Aid box, maintain emergency contacts Show less



University of Johannesburg

• South Africa
• Higher Education
• 700 & Above Employee

• Front of House

  • May 2022 - May 2023

  City of Johannesburg, Gauteng, South Africa



Pono-Sight Global

• Sales Representative

  • Jun 2021 - Nov 2021

  Overview: • Prepared for and participated in daily meetings with Field Organisers. • Spoke to potential donors, collected accurate contact and banking information from and kept donors’ confidential information safe and private. • Accurately recorded donations into a system. • Provided weekly reports regarding performance. • Co-ordinated daily correspondence, manage emails, calls, and ensure that relevant documentation is available. • Managed information flow in a timely and… Show more Overview: • Prepared for and participated in daily meetings with Field Organisers. • Spoke to potential donors, collected accurate contact and banking information from and kept donors’ confidential information safe and private. • Accurately recorded donations into a system. • Provided weekly reports regarding performance. • Co-ordinated daily correspondence, manage emails, calls, and ensure that relevant documentation is available. • Managed information flow in a timely and accurate manner. Kept records updated. • Supported service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Promoted positive and productive relationships with clients and key stakeholders throughout the company. Show less