Experience

Bun & Associates

• Cambodia
• Law Practice
• 1 - 100 Employee

• Office Manager

  • May 2010 - Present

  - Plan and budget expenses on an annual basis - Conduct OS-related induction training and other trainings as necessary - Handle employee enquiries and complaints swiftly and professionally - Prepare operational reports as instructed - Organize in occasional event planning - Develop, implement and enforce best practices and standards in all aspects of the OS portfolio; and document them accordingly in policies and/or standard operating procedures - Assess, analyze and monitor internal OS systems and processes regularly against standards. Make automation and innovation the key drive and focus in all improvement initiatives - Build a healthy relationship with landlord / building management to ease rental and service negotiations - Assist in leasehold planning and improvement initiatives and projects - Maintain a safe, secure and healthy work environment by taking precautions and develop safety preparedness to the best possible extent - Develop a purchasing policy to govern the purchasing function - Conduct annual assessment of service level, pricing, quality and responsiveness of vendors and service providers - Develop a 5-star front desk service standard and build a professional team to deliver those standards - Handle client enquiries and complaints swiftly and professionally - Ensure every visitor, regardless of purpose, receives a positive experience - Build a professional and reliable office courier team that respects document confidentiality and deadlines - Ensure risks faced by the team outside the office on a daily basis are considered and prepared for - Establish hygienic cleaning standards and practices - Balance and manage in-house and outsourced cleaning teams for optimal work delivery - Provide adequate coaching, guidance and motivation to build a high team performing - Set annual team KPI that contribute towards the firm’s business objectives and; organizational efficiency and effectiveness Show less



Hanil Engineering and Construction

• Phnom Penh

• Secretary

  • Dec 2007 - Apr 2010

  - Devising and maintaining office system, including data management and filling - Screening phone calls, inquiries and requests, and handling them when appropriate - Meeting and greeting visitors at all levels of seniority - Organizing and maintaining diaries and making appointments - Dealing with incoming email, faxes and post, often corresponding on behalf of the manager - Ordering and maintaining stationery and equipment - Devising and maintaining office system, including data management and filling - Screening phone calls, inquiries and requests, and handling them when appropriate - Meeting and greeting visitors at all levels of seniority - Organizing and maintaining diaries and making appointments - Dealing with incoming email, faxes and post, often corresponding on behalf of the manager - Ordering and maintaining stationery and equipment



Zee Healthcare (Cambodia) ltd.

• Phnom Penh

• Office Assistant

  • Jan 2005 - Nov 2007

  - Daily invoice data entry - Manage all invoices as paid, credited, and stock returned - Prepare stocks'​ documents for province staff - Control all stocks from province - Purchase office supplies as stationery and house consumable - Control samples' stock by team - Tax preparation - Daily invoice data entry - Manage all invoices as paid, credited, and stock returned - Prepare stocks'​ documents for province staff - Control all stocks from province - Purchase office supplies as stationery and house consumable - Control samples' stock by team - Tax preparation