Experience

AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

• India
• Public Relations and Communications Services
• 700 & Above Employee

• Digital Associate (Support)

  • Dec 2019 - Present

  Worked on Defect Tracking tools such as JIRA for issue tracking and project management. Designing test case scenarios for software usability, running the tests, and preparing reports on the effective ness and defects to the production team. Used MS Excel to organise company data and budget reports into detailed pivot tables. Monitored office inventory by tracking stock items with advanced skills in MS Excel Constantly reviewing the newest updates thereby locating and uprooting the possible bugs if popped any. Assist with the mentorship and development of junior staff Updating testing documentation for clarity Performing Various types of testing Assigned by the Test Lead (Usability Testing, User Interface) testing etc.



Bharthi-Airtel Broadband And Telephone Services

• India
• Consumer Services
• 1 - 100 Employee

• SRE(Network security engineer)

  • May 2019 - Dec 2019

  Tracking the tickets and incidents through JIRA and 2Strack 120% increase in operations performance of the team when compared to previous term . Perform small automation tasks by doing python scripting. Have experience in WAF provider AKAMAI- Able to Add network list, Add new policy and also update existing configuration. Working on GIT (Version control tool) to create, commit, merge branches. Helping team members by approving Pull request and merging the created branch after changes. Creating KT documents for new joiners and giving KT to new joiners and making them to help in production within one month Providing the solution to various complex issue by debugging the stored procedures, functions, Packages. Have expertise experience in conducting meetings and interacting with different teams for the resolution of the tickets within SLA.