Regional Account Manager

• Sep 2020 - Present

Sales Executive

• Oct 2018 - Sep 2020

Identify and win new Business opportunities through cold calling, tele-prospecting, direct mail campaigns and meeting new potential customers. Building and maintaining relationships with new and existing clients. Build reports to best utilise current CRM data to discover new business and upsell opportunities. Log and report back on daily activities. Create strategies to win new business and upsell existing clients.

Account Manager

• Sep 2017 - Oct 2018

Growth of Large Key Accounts by way of increasing existing client annual revenue and exploring new business opportunities. Retention of current top spending customers by using both negotiation and persuasion skills. Building and maintaining Client relationships, ensuring that services are tailored to client specific needs. Report building to understand business revenue exposure and creating strategies to tackle this issue.

Team Lead

• Mar 2016 - Sep 2017

Create new initiatives to drive team productivity. Support team learning.Lead training.Carry out weekly meetings; overview of weekly and quarterly forecasts.Explore new ways to retain and grow the business.Create and analyse new ways to meet targets and contact strategies. Use excel to create weekly reports to show and drive team productivity

Outbound Client Care Associate

• Aug 2014 - Mar 2016

Client Account ManagementRetaining and Growing Current AccountsProduct SalesCustomer ServiceBack Office Administration (printing, posting, etc)

English Language Assistant

• Oct 2012 - Apr 2013

Delivering Engaging English Language and Culture Lesson to Children Aged 5 – 12 Year First Aid and Health and Safety in the Workplace Lesson Planning Delivering Engaging English Language and Culture Lesson to Children Aged 5 – 12 Year First Aid and Health and Safety in the Workplace Lesson Planning

Retail Assistant

• Jul 2011 - Mar 2013

Customer Service Visual Merchandising Stock Checking Customer Service Visual Merchandising Stock Checking