Experience

GlobalBSG

• Czechia
• Events Services
• 1 - 100 Employee

• Project Manager / Conference Producer

  • Sep 2019 - Present

  • Analyzing research and using critical thinking to develop conference programs that meet the stated needs of the market• Identifying, inviting and confirming appropriate speakers for conferences within established deadline• Conducting telephone research within a target market to develop conference agenda• Conducting ongoing research within an assigned area to further your industry knowledge and develop potential new conference ideas and topics• Establishing and maintaining relationships with key professionals, industry leaders, senior executives and media within relevant vertical market• Attending and overseeing conferences to ensure the conference flows smoothly, including probably providing opening introduction, speaker assistance and support



Corporate Parity

• Conference Producer

  • May 2019 - Aug 2019

  • Market research and event program development • Invitation of Speakers • On site coordination of the event• Briefing team members about the content of the event program• Cooperating with the Sales, Marketing and Sponsorship teams maximize conference revenue



Global Tacticall s.r.o.

• Czechia
• Financial Services

• Customer Service Sales Representative

  • Jun 2018 - Feb 2019

  - Answered nearly 30 calls daily from customers inquiring about product usage, billing issues, or general company information.- Uploads and updates all information in the CRM.- Answered incoming e-mails and online chat messages.- Working with virtual terminal on CRM for money deposits. - Creating and filling declaration forms for money transfer.- As a back office, helped co-workers to deal with any other problems.- Experience of ticketing and live chat software (Freshdesk)- As a part-time account manager, experienced in sales cold and warm calls, both for Russian and English language.



Profits Group

• Czechia
• Real Estate

• Property Manager

  • Apr 2018 - Jun 2018

  - Property management- Looking for new clients- Meeting guests



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• Software Development
• 200 - 300 Employee

• Personal Assistant

  • Nov 2015 - Feb 2016

  - Planning and scheduling ;- Looking for new clients ;- Work on-demand​ ;​​



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• Software Development
• 200 - 300 Employee

• Professional Singer

  • 2005 - 2014

  - Freelance singer and songwriter- Collaboration with musicians and dancers- Making a show program- Checking the sound- Public speaking- Managing the team



Lamoda Group

• Russian Federation
• Internet Publishing
• 100 - 200 Employee

• Customer Service Representative

  • 2012 - 2013

  - Attracts potential customers by answering product and service questions; suggesting information about other products and services.- Help customers with their orders.- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.