Experience

Better Impact Inc.

• Canada
• Software Development
• 1 - 100 Employee

• Member Success Agent

  • May 2022 - Present

  Sharing knowledge and supporting volunteer, member, donor and client relation teams globally to embed and utilise people management software. Sharing knowledge and supporting volunteer, member, donor and client relation teams globally to embed and utilise people management software.



Save the Children UK

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteering Resource Manager

  • Oct 2021 - May 2022

  Short term contract focused on retail volunteering, working collaboratively to Introduce and deliver a series of strategic actions to support the recruitment, resourcing and growth for volunteering across the organisations trading department. Key work streams include reporting on volunteering to inform regional management and channeling volunteer recruitment into salaried and volunteer led charity shops across Scotland, North England, Yorkshire, Midlands and Northern Ireland. Short term contract focused on retail volunteering, working collaboratively to Introduce and deliver a series of strategic actions to support the recruitment, resourcing and growth for volunteering across the organisations trading department. Key work streams include reporting on volunteering to inform regional management and channeling volunteer recruitment into salaried and volunteer led charity shops across Scotland, North England, Yorkshire, Midlands and Northern Ireland.



Cancer Research UK (CRUK)

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Health Professional Facilitator

  • Apr 2021 - Oct 2021

  Short term contract focusing on the requirements of the cancer early diagnosis elements of the direct enhanced service (DES) specification and quality operating framework (QOF). Supporting primary care networks to review, plan and implement quality improvement actions around prevention, screening, recognition and referral. Key work streams included providing tailored practical support for quality improvement, delivering educational workshops and training non clinical primary care cancer champions across Northumberland, North Cumbria and Newcastle. Show less



On Call Africa

• Zambia
• Wellness and Fitness Services
• 1 - 100 Employee

• Operations Manager

  • Dec 2019 - Apr 2021

  Leading the strategic development and delivery of volunteer management, support, training and improvements which included the redesign and digital reinvigoration of the volunteer user experience, including application, overseas placement, remote volunteering and alumni engagement. Additional responsibility for monthly account reconciliation, social media and the development of human resource management resources and associated policies including employee inductions, appraisals, safeguarding and volunteering. Show less



Great North Air Ambulance Service

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Community Fundraising Manager

  • Apr 2018 - Aug 2019

  Managing a team of 8 to deliver the charities community fundraising strategy across the North of England with an emphasis on volunteering development and community engagement.

• Volunteer Coordinator

  • Nov 2015 - Apr 2018

  Introduction of the organisation’s first volunteering strategy that resulted in a robust journey with identified roles, procedures, training and associated policies.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Macmillan Professional Cancer Information and Volunteer Facilitator

  • May 2011 - Mar 2014

  Project and volunteer management from design to delivery of innovative health training resources to increase local awareness and understanding of a subject matter.

• Communication and Engagement Officer

  • Aug 2009 - May 2011

  Leading on public body engagement activity, building relationships and empowering community networks to co-design local services.



Northumberland County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Publicity and Promotions Officer

  • Oct 2007 - Jul 2009

  Marketing services, scheduling production and disseminating information using the most appropriate channels to reach new and existing audiences. Marketing services, scheduling production and disseminating information using the most appropriate channels to reach new and existing audiences.