Paweł Kamiński

Microstrategy Developer at Webellian
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • polski Native or bilingual proficiency
  • angielski Full professional proficiency
  • hiszpański Limited working proficiency
  • niemiecki Limited working proficiency

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Radomir Sevillano Borkowski

Paweł was my senior engineer when I started to work for MicroStrategy. In the first difficult months I could always go to him to ask him any questions and there was not an occasion where he said he was too busy to help even if sometimes we where overwhelmed by work. With him I could enjoy real teamwork, learn a lot and was very happy when he got the TS Lead position as I was convinced he deserved it. During the time I was there I saw him working very hard with deep commitment to give the customer the best solution.

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Credentials

  • Become a Manager
    Lynda.com
    Jul, 2016
    - Nov, 2024

Experience

    • Poland
    • Information Technology & Services
    • 1 - 100 Employee
    • Microstrategy Developer
      • Jan 2022 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Consultant/Developer
      • Apr 2020 - Dec 2021

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Microstrategy consultant (developer)
      • Oct 2017 - Dec 2019

      - Data modelling, developing MicroStrategy projects in agile environment- Supporting and troubleshooting MicroStrategy environments- Upgrading MSTR 10.4 to 2019 Update 2 releaseOracle Exadata, Linux - Data modelling, developing MicroStrategy projects in agile environment- Supporting and troubleshooting MicroStrategy environments- Upgrading MSTR 10.4 to 2019 Update 2 releaseOracle Exadata, Linux

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Business Intelligence contractor
      • Jun 2017 - Sep 2017

      BI Developer/Consultant:- MicroStrategy, Oracle, Big Data (HIVE, Impala) BI Developer/Consultant:- MicroStrategy, Oracle, Big Data (HIVE, Impala)

    • United States
    • Software Development
    • 700 & Above Employee
    • Manager, Technical Support Lead
      • Sep 2015 - Jun 2017

      - Lead a team of +8 Technical Support Engineers- Recruit, train and evaluate- Ensure support queries are processed as per service level agreements (SLA), kept up to date and communicated to the support liaisons at all times- Communicate and update the team through team meetings- Ensure Team members have the tools and knowledge they need to support customers- Handle customer complaints and escalations through to resolution by calling the customers- Manage the day to day operational aspects and team time management- Praised by customers and supervisors for high quality service

    • Senior Technical Support Engineer
      • Jul 2012 - Aug 2015

      - Provide 2nd line Technical support for the entire MicroStrategy Business Intelligence product suite- Handled around 2 000 tickets out of which hundreds required reproduction through object recreation (reports, documents, dashboards etc.)- Contributing to the growth of Knowledge Base and identifying ways to increase customer satisfaction- Analyze user queries to determine the correct and efficient resolution- Collaborate cross functionally to gather escalation information and customer/business impact- Deliver high quality trainings to Support Team and other departments- Employee of the Quarter award

    • Technical Support Engineer
      • May 2011 - Jul 2012

    • Associate Consultant
      • Dec 2010 - May 2011

      - Analysing, designing, developing MicroStrategy BI solutions based on standards and best practices- Coordinating with other developers on the team to build and share knowledge, ensuring consistent delivery of information- MicroStrategy Certified Developer (MCD)- MicroStrategy Certified Engineer (MCE)

Education

  • Uniwersytet Szczeciński
    licencjat, Europeistyka - Transport Międzynarodowy i Logistyka
    2006 - 2009
  • Uniwersytet Szczeciński
    magister, Stosunki międzynarodowe
    2003 - 2008

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