Pam Micznik 🤸♀️
Founder & Strategic Advisor at Zenya Learning LLC- Claim this Profile
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Bio
Credentials
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Product Analytics Certification
Pendo.ioApr, 2023- Oct, 2024 -
Product-led Certification
Pendo.ioAug, 2022- Oct, 2024 -
Change Management Foundations
LinkedInJul, 2022- Oct, 2024 -
Scrum: The Basics
LinkedInMay, 2022- Oct, 2024 -
Free-to-Paid Conversion
AppcuesApr, 2022- Oct, 2024 -
Foundations of Enterprise Content Management
LinkedInSep, 2021- Oct, 2024 -
Agile Instructional Design
LinkedInJun, 2021- Oct, 2024 -
Measuring Learning Effectiveness
LinkedInJun, 2021- Oct, 2024 -
Value Realization Best Practices for Customer Success Management
LinkedInMay, 2021- Oct, 2024 -
Components of Effective Learning
LinkedInMar, 2021- Oct, 2024 -
Data-Driven Learning Design
LinkedInMar, 2021- Oct, 2024 -
Enterprise Design Thinking Practitioner
IBMMar, 2021- Oct, 2024 -
Organizational Learning and Development
LinkedInMar, 2021- Oct, 2024 -
Foudations in Customer Education
SkilljarDec, 2020- Oct, 2024 -
TechSmith Camtasia Certification
TechSmithSep, 2020- Oct, 2024 -
TechSmith SnagIt Certification
TechSmithSep, 2020- Oct, 2024 -
Designing Emotion: How To Use Design To Move People
LinkedInMar, 2020- Oct, 2024 -
Elearning Techniques: Visual Design
LinkedInJul, 2019- Oct, 2024 -
Leading Change: Go Beyond Gamification with Gameful Learning
University of MichiganJul, 2017- Oct, 2024 -
Inbound
HubSpot AcademyMay, 2022- Oct, 2024
Experience
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Zenya Learning LLC
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United States
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E-Learning Providers
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1 - 100 Employee
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Founder & Strategic Advisor
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Jun 2017 - Present
Provide expert guidance for global organizations and customer success professionals seeking to build enablement / customer training / product adoption initiatives. Assist clients applying the latest research to improve business practices. Provide data-driven, evidence-based solutions for driving customer experience and adoption including: 🖈Enablement Strategy 🖈Change Management 🖈Management 🖈Coaching / Mentoring 🖈Analytics / Reporting 🖈Onboarding for Customers / Employees… Show more Provide expert guidance for global organizations and customer success professionals seeking to build enablement / customer training / product adoption initiatives. Assist clients applying the latest research to improve business practices. Provide data-driven, evidence-based solutions for driving customer experience and adoption including: 🖈Enablement Strategy 🖈Change Management 🖈Management 🖈Coaching / Mentoring 🖈Analytics / Reporting 🖈Onboarding for Customers / Employees / Partners / Sales and Customer Success professionals 🖈Instructional Design / Impact 🖈eLearning Development 🖈LMS Implementation / Administration 🖈Classroom & Virtual Instruction Contact me for a complete resume. Show less Provide expert guidance for global organizations and customer success professionals seeking to build enablement / customer training / product adoption initiatives. Assist clients applying the latest research to improve business practices. Provide data-driven, evidence-based solutions for driving customer experience and adoption including: 🖈Enablement Strategy 🖈Change Management 🖈Management 🖈Coaching / Mentoring 🖈Analytics / Reporting 🖈Onboarding for Customers / Employees… Show more Provide expert guidance for global organizations and customer success professionals seeking to build enablement / customer training / product adoption initiatives. Assist clients applying the latest research to improve business practices. Provide data-driven, evidence-based solutions for driving customer experience and adoption including: 🖈Enablement Strategy 🖈Change Management 🖈Management 🖈Coaching / Mentoring 🖈Analytics / Reporting 🖈Onboarding for Customers / Employees / Partners / Sales and Customer Success professionals 🖈Instructional Design / Impact 🖈eLearning Development 🖈LMS Implementation / Administration 🖈Classroom & Virtual Instruction Contact me for a complete resume. Show less
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Education
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Cornell University
Bachelor of Arts - BA, Biology and Society
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