Patty Maher, CPTD

Training and Development Supervisor at Park District Risk Management Agency (PDRMA)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Ginger Hill, MS, MCHES

Do you need to communicate or promote a message or idea to your target audience? If so, Patty is the "go to" professional. In our work together at PDRMA, Patty was instrumental in helping us to effectively and efficiently communicate our wellness messages and programs to over 1600 employees located at 80 different agencies. Using her program development skills, technical knowledge and creativity, Patty helped our team to communicate to our target audience in straightforward, yet creative and interesting ways. I trusted her to review our promotion/training materials and found her insight, wisdom and suggestions to be very helpful. Our wellness program benefited greatly from her skills and expertise and I highly recommend her to anyone looking for assistance with the promotion, implementation and evaluation of their educational/training initiatives.

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Credentials

  • Culinary Arts/Chef Training
    Le Cordon Bleu College of Culinary Arts, Chicago
    Sep, 2000
    - Nov, 2024
  • Certified Professional in Learning and Performance
    Association for Talent Development (ATD)
    Jul, 2018
    - Nov, 2024

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Training and Development Supervisor
      • Apr 2005 - Present

      Manage all aspects of education and training development and delivery to members of this member-owned risk pool providing property/casualty and health insurance to Illinois public entities. With a focus on key stakeholders, design and deliver a diverse array of training opportunities to meet specific member needs, including game-based courses, animated videos, innovative instructor-led sessions and blended learning. Key accomplishments: Led selection process and implementation of the organization’s first learning management system (LMS) and subsequent upgrades that increased usage of eLearning courses by over 100%. To meet members’ changing business needs, led major redesign of all training offering and development of templates for new training offerings in safety, health, human resource and business topics. Design and conduct incisive member training needs assessments which helped us tailor training offerings to learner needs and increase participation in eLearning. Increased learner engagement by custom developing online learning opportunities that use storytelling and gamification to engage part-time, seasonal and remote workers in life-saving safety and wellness training. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Interactive Project Manager
      • Jan 2000 - Apr 2005

      Led web development projects for this software company. Key accomplishments: Project managed creation and launch of websites focusing on current technology issues and new software tools to build customer engagement. Worked closely with business unit managers to design websites and portals that aligned with customer needs and promoted product sales. Mentored and managed a team of web designers, programmers and marketing writers. Wrote and edited product demo scripts and website content to communicate the business benefits of complex software tools. Show less

    • Software Development
    • Multimedia Team Leader
      • Jul 1997 - Jan 2000

      Managed team of writers, designers and video producers to develop award-winning multimedia software product demos and tutorials that dramatically shortened sales cycles. Established guidelines for multimedia development and standards for project management, including schedules, outlines, and creative treatments. Researched and assessed new technologies for enabling sales force to conduct live product demos over the Internet, reducing overall sales costs. Managed project budgets. Managed team of writers, designers and video producers to develop award-winning multimedia software product demos and tutorials that dramatically shortened sales cycles. Established guidelines for multimedia development and standards for project management, including schedules, outlines, and creative treatments. Researched and assessed new technologies for enabling sales force to conduct live product demos over the Internet, reducing overall sales costs. Managed project budgets.

    • Software Development
    • Senior Interactive Marketing Writer
      • 1995 - 1997

      Scripted and storyboarded online multimedia software product demos, from initial concept to final production. Managed recording/shooting/production of audio/video content. Wrote copy for marketing brochures, web pages, and product packaging. Wrote and produced company’s first webinar series. Scripted and storyboarded online multimedia software product demos, from initial concept to final production. Managed recording/shooting/production of audio/video content. Wrote copy for marketing brochures, web pages, and product packaging. Wrote and produced company’s first webinar series.

    • Training Consultant
      • May 1992 - May 1995

      Developed multimedia training on business and technical topics for clients, including Baxter International, Inc., CNA, Allstate Insurance, Motorola, Philips, and Harris Bank. Wrote project proposals, managed client relationships. Developed multimedia training on business and technical topics for clients, including Baxter International, Inc., CNA, Allstate Insurance, Motorola, Philips, and Harris Bank. Wrote project proposals, managed client relationships.

Education

  • University of Illinois at Urbana-Champaign
    Bachelor of Arts (B.A.), English, Business
    1980 - 1984
  • Northern Illinois University
    Masters Program, Instructional Technology
    2010 - 2014
  • Le Cordon Bleu College of Culinary Arts, Chicago
    Certificate, Culinary Arts/Chef Training
    1995 - 1999

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