Head Of Service Delivery

• Jul 2022 - Present

Oysta’s IntelliCare platform simplifies technology enabled care. Care Providers can concentrate on delivering their service. IntelliCare links any Alarm Receiving Centre (ARC) with any digital care device, platform or sensor. Care Providers can focus on care, not technology. Oysta’s IntelliCare platform simplifies technology enabled care. Care Providers can concentrate on delivering their service. IntelliCare links any Alarm Receiving Centre (ARC) with any digital care device, platform or sensor. Care Providers can focus on care, not technology.

Head of Sales and Customer Success

• Jul 2021 - Jul 2022

At Loop we believe that communication sits at the heart of companies succeeding in a fast-moving world. Communication that connects founders with their teams, teams with customers and partners, and teammates with one another. Too often communication feels overwhelming and chaotic, hindering rather than helping teams get things done. With an endless stream of messages spread across an ever-expanding collection of different tools and inboxes, clarity and focus are elusive. Instead, teams… Show more At Loop we believe that communication sits at the heart of companies succeeding in a fast-moving world. Communication that connects founders with their teams, teams with customers and partners, and teammates with one another. Too often communication feels overwhelming and chaotic, hindering rather than helping teams get things done. With an endless stream of messages spread across an ever-expanding collection of different tools and inboxes, clarity and focus are elusive. Instead, teams get lost in an unwieldy mass of threads and forwarded messages that make it difficult to accomplish even the simplest task—let alone delight customers and drive impact. Effective communication requires clarity, the ability to see the full picture, focus, and for the right people to be kept in the loop and able to act. That’s where Loop Email comes in. Our mission is to create the smartest communication hub for growing businesses, one that drives team focus and clarity, and where teams come together to do what they do best: collaborate, connect, solve customer problems and help their companies grow, faster than ever before. Show less At Loop we believe that communication sits at the heart of companies succeeding in a fast-moving world. Communication that connects founders with their teams, teams with customers and partners, and teammates with one another. Too often communication feels overwhelming and chaotic, hindering rather than helping teams get things done. With an endless stream of messages spread across an ever-expanding collection of different tools and inboxes, clarity and focus are elusive. Instead, teams… Show more At Loop we believe that communication sits at the heart of companies succeeding in a fast-moving world. Communication that connects founders with their teams, teams with customers and partners, and teammates with one another. Too often communication feels overwhelming and chaotic, hindering rather than helping teams get things done. With an endless stream of messages spread across an ever-expanding collection of different tools and inboxes, clarity and focus are elusive. Instead, teams get lost in an unwieldy mass of threads and forwarded messages that make it difficult to accomplish even the simplest task—let alone delight customers and drive impact. Effective communication requires clarity, the ability to see the full picture, focus, and for the right people to be kept in the loop and able to act. That’s where Loop Email comes in. Our mission is to create the smartest communication hub for growing businesses, one that drives team focus and clarity, and where teams come together to do what they do best: collaborate, connect, solve customer problems and help their companies grow, faster than ever before. Show less

Tyl by NatWest - Process Adaptation

• Nov 2020 - Jul 2021

APtimise - Senior Customer Success Manager

• Nov 2019 - Nov 2020

Designed for small businesses, APtimise is the UK’s only end-to-end invoices and payments solution, removing the frustration of the traditional Accounts Payable process and making it faster, more accurate, simpler and secure.

Customer Success Manager

• Oct 2016 - Nov 2019

Disrupting the Advertising world day by day Fluid Ads has grown to take on the market leaders and become the standard for digital display advertising. We take pride in our customers, the people who work here and our product. Customer First Customer is at the heart of everything we do, with no customers we wouldn't be here. We want our customers to be on this journey with us. Allowing customers to feed into product development and suggest new feature… Show more Disrupting the Advertising world day by day Fluid Ads has grown to take on the market leaders and become the standard for digital display advertising. We take pride in our customers, the people who work here and our product. Customer First Customer is at the heart of everything we do, with no customers we wouldn't be here. We want our customers to be on this journey with us. Allowing customers to feed into product development and suggest new feature requests. Workforce Variety The company is made up of people from all walks of life, which we believe has really influenced the development of such a well rounded, modern product. We love our staff, and strive to create a forward thinking, trail blazing company that attracts the best. Product Focused The product is the reason we are all here. We take pride in what we have created, and will continue to evolve and shape it to be the market leader it deserves to be. Show less Disrupting the Advertising world day by day Fluid Ads has grown to take on the market leaders and become the standard for digital display advertising. We take pride in our customers, the people who work here and our product. Customer First Customer is at the heart of everything we do, with no customers we wouldn't be here. We want our customers to be on this journey with us. Allowing customers to feed into product development and suggest new feature… Show more Disrupting the Advertising world day by day Fluid Ads has grown to take on the market leaders and become the standard for digital display advertising. We take pride in our customers, the people who work here and our product. Customer First Customer is at the heart of everything we do, with no customers we wouldn't be here. We want our customers to be on this journey with us. Allowing customers to feed into product development and suggest new feature requests. Workforce Variety The company is made up of people from all walks of life, which we believe has really influenced the development of such a well rounded, modern product. We love our staff, and strive to create a forward thinking, trail blazing company that attracts the best. Product Focused The product is the reason we are all here. We take pride in what we have created, and will continue to evolve and shape it to be the market leader it deserves to be. Show less

Senior Consultant

• Jan 2016 - Oct 2016

Harvey Thomas Ltd is dedicated to working with and supporting International Software Vendors in the development and growth of their operations across the UK and EMEA. As experienced recruiters and specialist headhunters within the Software Solutions space, we’ll do the hard work for you, from initial search and selection to presenting suitable candidates. Our expertise will leave you confident that the candidates you see are carefully selected to match your bespoke criteria. Harvey Thomas Ltd is dedicated to working with and supporting International Software Vendors in the development and growth of their operations across the UK and EMEA. As experienced recruiters and specialist headhunters within the Software Solutions space, we’ll do the hard work for you, from initial search and selection to presenting suitable candidates. Our expertise will leave you confident that the candidates you see are carefully selected to match your bespoke criteria.

Small Business Specialist

• Nov 2012 - Dec 2015

Xero is a global company with offices in the United States, United Kingdom, Australia and New Zealand. Xero is the emerging leader in SaaS accounting software, providing business owners with real-time visibility of their financial position in a way that’s simple, smart and secure. For advisors such as accountants and bookkeepers, Xero forges a trusted relationship with clients through online collaboration and gives them the opportunity to extend their services. Xero is a new type of… Show more Xero is a global company with offices in the United States, United Kingdom, Australia and New Zealand. Xero is the emerging leader in SaaS accounting software, providing business owners with real-time visibility of their financial position in a way that’s simple, smart and secure. For advisors such as accountants and bookkeepers, Xero forges a trusted relationship with clients through online collaboration and gives them the opportunity to extend their services. Xero is a new type of multinational with teams around the world united in our passion to revolutionise small business. Show less Xero is a global company with offices in the United States, United Kingdom, Australia and New Zealand. Xero is the emerging leader in SaaS accounting software, providing business owners with real-time visibility of their financial position in a way that’s simple, smart and secure. For advisors such as accountants and bookkeepers, Xero forges a trusted relationship with clients through online collaboration and gives them the opportunity to extend their services. Xero is a new type of… Show more Xero is a global company with offices in the United States, United Kingdom, Australia and New Zealand. Xero is the emerging leader in SaaS accounting software, providing business owners with real-time visibility of their financial position in a way that’s simple, smart and secure. For advisors such as accountants and bookkeepers, Xero forges a trusted relationship with clients through online collaboration and gives them the opportunity to extend their services. Xero is a new type of multinational with teams around the world united in our passion to revolutionise small business. Show less

Police Constable

• Aug 2010 - Oct 2012

Bedfordshire Police is dedicated to "protecting people and fighting crime together". We cover 477 square miles, serve a population of around 550,000 and employ in the region of 1,078 Police Officers, 837 police staff and 109 Police Community Support Officers (PCSOs). We are also fortunate to have the support of many dedicated volunteers, including 202 Special Constables, who play a major role in helping to police Bedfordshire. Bedfordshire is a county of contrasts and we work hard to… Show more Bedfordshire Police is dedicated to "protecting people and fighting crime together". We cover 477 square miles, serve a population of around 550,000 and employ in the region of 1,078 Police Officers, 837 police staff and 109 Police Community Support Officers (PCSOs). We are also fortunate to have the support of many dedicated volunteers, including 202 Special Constables, who play a major role in helping to police Bedfordshire. Bedfordshire is a county of contrasts and we work hard to provide a service which meets the needs of all sections of our extremely diverse community, where more than 80 different languages are spoken. We serve large towns with busy shopping centres and vibrant night-time economies, along with rural areas dotted with picturesque villages and hamlets. The county's policing needs are enhanced by the fact Bedfordshire is less than an hour's drive from London and is home to London Luton Airport, which serves around ten million passengers each year, with flights to destinations throughout Europe and Tel Aviv in Israel. Bedfordshire encompasses a huge transport network, which links London to the Midlands and Northern England. There are three M1 junctions in the area, the A1 and A6 run through the county and three main railway lines run services throughout Bedfordshire. Bedfordshire also regularly welcomes thousands of tourists thanks to attractions including Woburn Safari Park and Whipsnade Zoo and hosts events that draw people from far and wide, including Bedford River Festival and Luton Carnival. Show less Bedfordshire Police is dedicated to "protecting people and fighting crime together". We cover 477 square miles, serve a population of around 550,000 and employ in the region of 1,078 Police Officers, 837 police staff and 109 Police Community Support Officers (PCSOs). We are also fortunate to have the support of many dedicated volunteers, including 202 Special Constables, who play a major role in helping to police Bedfordshire. Bedfordshire is a county of contrasts and we work hard to… Show more Bedfordshire Police is dedicated to "protecting people and fighting crime together". We cover 477 square miles, serve a population of around 550,000 and employ in the region of 1,078 Police Officers, 837 police staff and 109 Police Community Support Officers (PCSOs). We are also fortunate to have the support of many dedicated volunteers, including 202 Special Constables, who play a major role in helping to police Bedfordshire. Bedfordshire is a county of contrasts and we work hard to provide a service which meets the needs of all sections of our extremely diverse community, where more than 80 different languages are spoken. We serve large towns with busy shopping centres and vibrant night-time economies, along with rural areas dotted with picturesque villages and hamlets. The county's policing needs are enhanced by the fact Bedfordshire is less than an hour's drive from London and is home to London Luton Airport, which serves around ten million passengers each year, with flights to destinations throughout Europe and Tel Aviv in Israel. Bedfordshire encompasses a huge transport network, which links London to the Midlands and Northern England. There are three M1 junctions in the area, the A1 and A6 run through the county and three main railway lines run services throughout Bedfordshire. Bedfordshire also regularly welcomes thousands of tourists thanks to attractions including Woburn Safari Park and Whipsnade Zoo and hosts events that draw people from far and wide, including Bedford River Festival and Luton Carnival. Show less

Cash Expenses Accounts Administrator

• Feb 2008 - Jul 2010

Accenture Business Services combine our capabilities across management consulting, technology and business process outsourcing to provide flexible and scalable end-to-end services. Business Services address the most pressing needs of our clients by industry and by enterprise function. Industry Business Services address the business and performance issues that are unique to a given industry. Function Business Services address issues and processes in specific enterprise functions, such as… Show more Accenture Business Services combine our capabilities across management consulting, technology and business process outsourcing to provide flexible and scalable end-to-end services. Business Services address the most pressing needs of our clients by industry and by enterprise function. Industry Business Services address the business and performance issues that are unique to a given industry. Function Business Services address issues and processes in specific enterprise functions, such as procurement or human resources, which are applicable across industries. Accenture Business Services span all four of our growth platforms—Strategy, Digital, Technology and Operations. Learn more about specific Accenture Business Services below. Show less Accenture Business Services combine our capabilities across management consulting, technology and business process outsourcing to provide flexible and scalable end-to-end services. Business Services address the most pressing needs of our clients by industry and by enterprise function. Industry Business Services address the business and performance issues that are unique to a given industry. Function Business Services address issues and processes in specific enterprise functions, such as… Show more Accenture Business Services combine our capabilities across management consulting, technology and business process outsourcing to provide flexible and scalable end-to-end services. Business Services address the most pressing needs of our clients by industry and by enterprise function. Industry Business Services address the business and performance issues that are unique to a given industry. Function Business Services address issues and processes in specific enterprise functions, such as procurement or human resources, which are applicable across industries. Accenture Business Services span all four of our growth platforms—Strategy, Digital, Technology and Operations. Learn more about specific Accenture Business Services below. Show less