Experience

FOOD FORUM

• India
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Food Court Manager

  • Jan 2022 - Present

   Meet food & beverage & tenant sales target.  Manage tenants and to achieve 100% stall occupancy.  Responsible to oversee day to day operations of outlet.  Work with tenants, landlord and crew on customers’ enquiries and feedback.  Plan and execute manpower scheduling.  Recruit, train and supervise staff.  Conduct checks on quality of the food and beverage products.  Prepare shift, daily sales and weekly reports.  Responsible to check and tally sales taking and banking of sales.  Upkeep the facility to ensure the outlet is well maintained.  Ensure the property in line with strict hygiene, health, cleanliness, and workplace safety guidelines.  Coordinate procurement to ensure outlet is sufficiently stocked.  Assist Marketing to execute marketing/promotional campaign. Show less



SFC Group LLC

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Assistant Restaurant Manager

  • Jan 2021 - Dec 2021

   Responsible for deciding how to approach tasks and develop a plan to accomplish them.  Responding to customerservice issuesin a timely manner.  Developing customersatisfaction goals and coordinating with the teamto meet themon a steady basis.  Responsible for keeping track of and structuring various tasks, employees and documents.  Train new and current employees on proper customer service practices.  Promote the brand in the local community through word-of-mouth and restaurant events.  Maintains clean and orderly back areas, pre-function areas and storage areas.  Supervises the handling, storage, and security of all catering service equipment and decor. Show less



Wok To Walk India

• India
• Food and Beverage Services
• 1 - 100 Employee

• • Dec 2018 - Dec 2020

   Opening and closing the restaurants. Attend meetings/trainings asrequired. Provide excellent customer service and ensure customer needs are met. Accurately perform administrative tasks as required. Resolve customer concerns quickly and efficiently. Appointing, inducting, and mentoring new staff members. Conducting payroll activities in an accurate , timely manner. Maintains constant communication with customer. Remains alert of complaints and or/unsatisfied customer and responds appropriately to ensurecustomer satisfaction. Maintains clean and orderly back areas, pre-function areas and storage areas. Purchasing new ingredients kitchen utensils, equipment as stock is damaged or depleted. Show less

• • Aug 2017 - Nov 2018

  Monitoring & ensuring F&B service operations are running smoothly.Organizing duty roster of service staff.Opening and closing of Restaurant.Maintaining SOP for quality.Training junior staff.Maintaining and developing relationships with existing customers.Ensure guest are serviced within specified time.



Roseate Hotels & Resorts

• India
• Hospitality
• 300 - 400 Employee

• Industrial Training

  • Dec 2015 - Apr 2016

   Observing the team handling by supervisor.  To help the supervisor and assistant manager in serving customer.  How to manage a party or event with effective manner. To solve the customers problems. Understanding the administration activities.  Observing the team handling by supervisor.  To help the supervisor and assistant manager in serving customer.  How to manage a party or event with effective manner. To solve the customers problems. Understanding the administration activities.