Piyush Gaikwad
Costumer Service Executive at ALACRITY E-COMMERCE SOLUTIONS PRIVATE LIMITED- Claim this Profile
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Bio
Experience
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ALACRITY E-COMMERCE SOLUTIONS PRIVATE LIMITED
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India
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IT Services and IT Consulting
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100 - 200 Employee
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Costumer Service Executive
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Aug 2019 - Present
Responsible for updates on New Sop’s Policies and Reimbursement cases with Amazon. Managed Warehouse shipments and Selling on prime orders at Seller Central. Executed SOP Management activities for various customers across the US. Issue Resolution in a Timely manner and Follow up till cx satisfaction. Managed Feedbacks, Chargebacks, Returns, E-mails, Calls on various issues. Ability to work independently as well as in a team. Good communication and interpersonal skills with work ethics. Responsible for updates on New Sop’s Policies and Reimbursement cases with Amazon. Managed Warehouse shipments and Selling on prime orders at Seller Central. Executed SOP Management activities for various customers across the US. Issue Resolution in a Timely manner and Follow up till cx satisfaction. Managed Feedbacks, Chargebacks, Returns, E-mails, Calls on various issues. Ability to work independently as well as in a team. Good communication and interpersonal skills with work ethics.
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Education
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2017 - 2020
G.H. Raisoni College of Engineering(GHRCE), Nagpur
Bachelor of Engineering - BE, Electronics Engineering -
2014 - 2016
Priyadarshini Engineering College
Diploma in Polytechnic - ETC -
2013 - 2014
Maharashtra State Board
Higher School Secondary Education - All Subjects - 54.46% -
2011 - 2012
Central Board of Secondary Education
10th CBSE SSC - B.J.M Carmel academy - All Subjects, 8.1
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